With the advent of e-shopping trends in the past few years, I must confess, the convenience factor has gone up several notches. When it comes to shopping for my clothes, shoes or any other item that may prove to be of consistent daily use, I am an old school guy.
But that, as I reluctantly admit (while looking all around to see if anybody’s going to point at me and laugh) is slowly becoming a thing of past (mine included). I realized that everybody around me is ordering funky shoes, crazy t-shirts and expensive watches, all through online shopping. It was hard for me to believe how blindly my friends and colleagues trusted these e-commerce portals.
This is when I decided that I’ll do some research of my own. I went online and stumbled across some extremely good reviews for Pepperfry, a name that almost started haunting my dreams because all my friends were so crazy about this website. Once I had armed myself with these reviews, I decided to give Pepperfry my personal test of quality and ordered a pair of Levi’s denims and Diesel Grey Gradient Sunglasses. While I placed this order, I also remembered reading about a few Pepperfry complaints, thus taking that rare ‘leap of faith’ that I am not very famous for!
While shopping online, one must keep in mind the turnaround time (TAT) for the delivery of these products. This TAT for Pepperfry is ‘7 Business Days’. This means, including the weekend it would take a total of Nine days for me to get the product. So there I was, all ready to prove my friends wrong. I clicked ‘pay’ and then the wait began.
As an individual and a sceptic, I am used to not being pleasantly surprised, and I expected to be proven right after my order with Pepperfry. But this was not to be. My scepticism about shopping online was to be completely conquered by the sheer professionalism of the Pepperfry customer service team. Not only did I get an email elaborately detailing my purchases, but I also got my delivery, professionally packed within 2 business days! I got exactly what I had ordered and any apprehension in my mind that may have taken shape due to the rare Pepperfry complaints that I had read online were completely nullified.
To my friends’ surprise, I came to office wearing the very pair of denims I had ordered. I found myself spouting generous words of praise for Pepperfry.com. After many years I realized that I can finally give way to newer trends to replace some old ideas in my life. This experience has positively changed the way I used to think about shopping online. This perception was further cemented by the solid support I got from the Pepperfry team in ensuring that I got what I wanted.
Now I personally recommend Pepperfry to all my friends for things I would have vehemently opposed shopping online for. At the risk of sounding pompous, I can safely say that for my friends, if the recommendation to try out this awesome portal comes from me, then it’s definitely worth a try.
Try Pepperfry, and get what you want!
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