False Belief in Cleaning Carpet
First of all, if you wait too long to have your carpet cleaned, there has already been permanent damage done to the fibers. The main reason for this belief can be attributed to carpet cleaners who leave the carpet either too wet, full of residue, or both. Too wet leaves suspend soils in the excessive moisture
Proper analysis of carpet prior to cleaning is needed to determine the correct method of cleaning. This needs to be done by a professional whose main concern is doing the job properly, no matter how much time it takes.
If your carpet is cleaned properly, there will be maximum removal of residues, quick drying, and a fresh clean carpet under your feet for months to come.
The store where we purchased our carpet said it had to be dry cleaned only.
We hear this one a lot. This could not be further from the truth.
This consensus of opinion among carpet retailers (salespeople) is derived from carpet cleaners who consistently leave the carpet too wet. This causes a great amount of soiling to be left behind, which wicks back to the surface after drying finally occurs. This opinion has no factual or proven claims to back it up, it is just that — their opinion, and it is WRONG!
Professional states that hot water extraction is their recommended method of carpet cleaning. They also recommend PROFESSIONAL carpet cleaning using this method. This would include someone who has proof of complete training, an established track record of professional ethics and necessary training, and a price that is NOT too good to be true!
If your retailer says dry cleaning only, challenge them and ask for written proof of such claims on their part. More than likely you will leave them going into their double-talk speech routine to give you an (incorrect) answer.
If I have my carpet steam (wet or hot water extraction) cleaned, it can shrink, mold or mildew, split the seams, or otherwise ruin my carpet.
Again, this can only happen if the cleaner leaves the carpet extremely wet. In the case of a professional, removing all excess moisture is one of the most important steps in the hot-water extraction (steam) cleaning process.
Modern hot water extraction equipment is designed to do just that — remove all excess moisture and leave only what the carpet fiber itself will absorb.
A professional carpet cleaning company will properly use this cleaning process which only penetrates to the base of the carpet fiber, and does not penetrate the carpet backing (either primary or secondary), pad, or your floor underneath.
Even some of the dry cleaning companies actually use water, so it is not dry at all.
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ABOUT THE AUTHOR
Graeme Stephens has been running the largest owned carpet cleaning company
in new Zealand for 24 years. IICRC qualified "master restoration technician"