Happy Maids Are More Productive And Loyal To Clients

How well do you treat your maids? Many people who hire professional cleaning services on a monthly or weekly basis often forget the proper etiquette during interactions with their employees. The result may be unhappy workers who don't do a proper job or who often quit. Homeowners or business managers will see better and more consistent results from cleaners if they are able to retain the same staff for a longer period of time. Improving your working relationship with each individual or the cleaning agency is therefore essential.

Respect is one of the most important components of any relationship, be it personal or professional. Part of establishing a good relationship is allowing them to do their job without constant interruption. Some homeowners like to hover, watching every move and pointing out tiny details they may have missed. This behavior not only slows the work down to a crawl, but it will make them resent you. Some cleaners have been working in the same job for several years, which means they know what they're doing. Treat cleaners as you would any skilled worker that is offering you a valuable service. If you want to check their work, wait until after they've finished before making suggestions, comments, or complaints.

Speaking of complaints, do you find yourself criticizing without complimenting? As with any job, sometimes it is necessary to point out issues with quality, but it's just as important to give genuine positive feedback as well. If overall you are pleased with the work of your maids, tell them. It also helps to be specific rather than just muttering "nice job." Tell them that the floors have never looked better or you're impressed with how quickly they have been working. After a few positive comments, you can bet any criticisms will be addressed swiftly.

Are your expectations too high? You can't expect a two-story, five bedroom home to be spotless in under an hour. Some weeks your home or office may have been messier or more disorganized, which can increase the time needed to complete all tasks as required. If you think your cleaners are working too slowly, take into consideration what they do accomplish by the end of their shift. Do they need to polish the floors once a month? Was there a very soiled bit of carpet that needed to be scrubbed? If you see that they are working consistently and aren't just standing around texting half the time, you might be pushing too hard.

When speaking with maids, it's important to make an effort to get to know them on a personal level as well. Be on a first name basis, get familiar with their family dynamic, and learn a little bit about their goals. Not only will getting to know them on a slightly deeper level that helps you understand their work ethic better, but also they will appreciate you for it. People who have a friendly level of comfort with their employers work harder and have more loyalty.