Managing Human Resources Effectively
Besides managing different sales, the manager is also responsible for handling the operations of the business as well as the people who are actually involved in selling like direct sellers. Companies have their own particular problems to face regarding management.
However, there are some management problems that would not be related to tangible form of the business. Whether or not these involve channel conflict or the ineffectiveness of channel management solutions software, most of problems would often come from the employees. This usually spring out from their doubts, negative perspectives, unanswered inquiries regarding the job, the jobís nature, stressful environment and co-worker relations. There is no doubt that most of these problems can not be attributed to the administration or the system but can not precisely be blamed on the employee. The best that a manager can do to resolve these kinds of problems is to know their employees or, better yet, understand the causes of such problems.††
One of the four courses of these types of problems is disagreements. Due to the heavy nature and heavy workload of a business, the temper of the employee is put to the test. Some of them will fail at times as it is also very human to crack at such circumstances. To prevent such events from ever happening in the first place, the best that the manager can do is get to know their employees, at least, on the surface.
Most managers either donít have the time or are not really interested in getting to know and understand the hands that do the work. Some managers donít even try to grasp the mental trains of the few people they actually come in contact with. With this one-treatment-fits-all perspective, these managers, when they encounter disagreements, have either no idea how to resolve such a situation or will coldly determine the circumstance unto his own advantage, leaving everyone unsatisfied except himself.
In the long run, this will greatly affect both the performance of today and the results of tomorrow on a negative note. The key to this is to understand at least the people who are involved with the work. If the company is small, it is the managers duty to talk to everyone individually once in a while. If the company is big though, the best that a manager can do is to comprehend the people he comes into communication with and give them the advice of understanding those who are below the business hierarchy.
Getting to know who the self-starters and the ones who are in the job just for the pay is also a good strategy in laying the grounds of who is to look out for what type of job. Finding out who they are in the company should be a must for the manager.
If some of them have attitude problems, it would be best to deal with these types with certain policies that would make them work and control their misbehaviors inside the company. Communication will serve a great deal in any of these problems and while it may not be so useful to some companies, having fellowship nights or team building events can promote a healthy relationship at work.
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