DO YOU MATTER TO YOUR SUBSCRIBERS?

Jul 16
21:00

2002

Bob McElwain

Bob McElwain

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Think back to the last really great novel or mystery yarnyou read. Back to one that really ... you. One that ... your ... you are looking forward to the next bookby the same author.

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Think back to the last really great novel or mystery yarn
you read. Back to one that really impressed you. One that so
grabbed your attention,DO YOU MATTER TO YOUR SUBSCRIBERS? Articles you are looking forward to the next book
by the same author. If you don't read much, think of a film
that jolted you.

How Much Impact Can A Great Story Have?

While such experiences matter a great deal to those who
enjoy stories, they don't matter much in the longer scheme
of things.

How often do you think of that terrific book or film?
The characters in it? A happening reported within it?

For most, the answer is, "Not often." And then only
fleetingly. You may think of it briefly in relationship to
something you encounter today. Something you read or hear. A
thought or two may come to you while having your morning coffee.
But it does not happen often. Once a week? Twice? Maybe only
once a month?

Why? Because you have a life to live and are busy getting
it done. That book or film, no matter how great, is but one
part of it. And it has no meaning at all when faced with
serious challenges, as when your job performance is in question.

What Impact Do You Have On Your Subscribers?

The short answer is, "Not much." Can you expect to have
the impact of a great novel or film on the readers of your
newsletter or website? Not likely.

If this is so, how often do you think your readers will
think of you? Or your site? The answer here is easy: Not
often, and only fleetingly.

So Why Bother Doing All That Work?

I get flyers from a True Value hardware store in town.
I never look at them, but in a glance I remember Larry, the
owner, and Bill, his second in command, who have been so
helpful to me over the years, and stand ready to assist
me again.

That's the most you can hope from your newsletter. That
folks will remember you and your site. And that you remain
willing to help.

How Many Subscribers Read Your Newsletter?

Not nearly as many as some webmasters believe. Here's my
read on this. There's no data I'm aware of to back me up. It's
all just guesstimating. Based upon experience, that's so. But
certainly not to be taken as fact.

Somthing over half your subscribers delete your newsletter
in every mailing without even opening it.

You Can't Be Serious?

You bet I am. I'm also being realistic. As stated, people
have a life to live. "STAT News" has little to do with this
fundamental task. If you believe your ezine is different in
this regard, that subscribers cling to every word in every
issue, you're dead wrong.

And There's More Bad News

Of those who do open my ezine, maybe half scan quickly to
the bottom, find nothing of interest, then trash it. Of the
rest, only a few will read from beginning to end. Some, but
not many, may read an article, or part of one, before
trashing it.

What A Dreary Picture

Maybe. But I don't see it this way. It's real. The way
it is. People have lives to live. And my ezine doesn't matter
much in making that happen.

Face it. People don't read all of a newspaper they buy.
Books are often laid aside only half finished. And the TV is
often shut down in the middle of a worthwhile program, when
something that matters more demands attention. Do you really
think your ezine is exempt from such decisions? Get real.

Putting It Into Perspective.

I'm content that those who delete "STAT News" without
opening it, at least have positive thoughts about me or my
site. At least sufficiently positive they choose to remain
subscribers. They'll turn back to reading the newsletter as
time permits, provided they need the information in it. And
they'll return to my site if they find they need the products
and services available.

The same holds for those who quickly scan for something of
interest. Or pause to read part of an article. They'll come
back to reading when they need to. Meanwhile, I've demonstrated
good free information is available. And again, reminded them of
products and services I offer.

Personally, I'm delighted to continue to be invited by my
subscribers to visit each week. And I'm excited when they find
something helpful to them. Further I look forward to a time
when I can help more specifically, with a product or service.

It has never occurred to me to ask for more. If you do
so, your expectations are unrealistically high.

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