Should text (sms) be free to deaf people?
I recently got talking about texting and how it can greatly assist those with hearing impairments and deafness.
TEXTING………….
If a service is unable to be offered to those with disabilities by service providers, The DDA in the UK states that the service should be offered by other ‘Reasonable Means’ not only should that service be offered by such means but it should not be at an extra charge to the person with a disability.
Deaf and many hearing impaired people cannot use a standard mobile phone but can text to communicate. A person with a disability that cannot use a phone book can receive a free Directory Enquiry service, so should those unable to communicate by talking and listening on phones receive FREE texting as a form of ‘Reasonable Adjustment’ to using phone companies services?
Food for thought or has this been discussed?
Robin
http://www.access-auditing.com
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Robin is a Disability Access Auditor and directory owner in the UK www.access-auditing.com www.ableize.com
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