Advanced Functionalities and Features of Virtual Office Phone System

Jan 4
16:11

2013

jmsallen

jmsallen

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The greatest gift of technology development has been the Internet that has revolutionized business communications. Businesses regardless of their size...

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The greatest gift of technology development has been the Internet that has revolutionized business communications. Businesses regardless of their size and scale of operations can today avail virtual office phone systems that use the Internet.

The virtual office phone system enables your customers,Advanced Functionalities and Features of Virtual Office Phone System Articles employees, business associates and other stakeholders communicate with you the sophisticated way. More efficient business communication system means increased productivity, boost in sales turnover and enlargement of customer base.

Business houses no longer want a traditional hardware-based system that involves investment in costly equipment and the concomitant bother of maintaining it eternally. Instead, you can straightaway opt for a virtual phone system that has an array of highly useful features and yet affordable.

Please know a virtual office telephone system significantly minimizes your initial investment as also the recurring operational costs. A virtual phone system will require nothing more than a reliable high-speed Internet connection and Internet enabled (VOIP) phone handsets.

There is no expensive hardware or software to purchase and your capital expenses are nil. Sales revenue wholly relies on employee productivity and customer service. Virtual phone systems fulfill both these objectives in a cost-effective manner. A virtual phone system also saves you both time and money and a business enterprise cannot ask for more.

Some of the noteworthy optional and advanced features of virtual phone system are - Call Blocking, Call Forwarding, Call Logs, Call Recording, Call Screening, Call Transfer, Call Waiting, Caller Analytics, Caller ID, Conferencing, Dial-by-Name Directory, Do Not Disturb, Follow Me, Internet Fax, Business Greetings, Hold-on Music, Email & Internet Voicemail, Online Account Management, Toll Free Phone, Vanity Toll Free Phone Numbers, Virtual Phone Attendant.

As a virtual phone system relies on the Internet to connect your office phones with the service provider's equipment, your phones can be located in anywhere and yet function as a single system.

A virtual phone system is entirely scalable and you can easily make changes /additions as and when needed. A virtual auto attendant (receptionist) will greet and answer all incoming calls and will route them to the concerned employee or department. This will lend a great deal of professionalism and boost the image of your company.

Each of the phone extension will have access to a fully customizable voicemail system. The employees can also be alerted whenever there is a new message through email/text messaging /online notification. With a virtual phone system, you can work from anywhere. There is absolutely no need to cling to your desk for that important phone call or fax.

There is the feasibility of transferring incoming calls to any landline or cell phone and that simply means no customer call will ever be missed. Further, you can obtain an updated record of all incoming as well as outgoing calls that can be easily accessed from any Internet enabled computer. Virtual office phone system is fully secure.

You can reach clients from across the world by using the virtual phone system to set up toll free or local numbers in each target country. Customers can then reach you without paying the long-distance call charges.

Virtual office phone system streamlines a company's overall communications architecture. For most business entrepreneurs, time is meant for developing their market share. That's why business owners everywhere are turning to virtual phone systems in order to stay, survive and grow in today's hyper-competitive marketplace.