How Mobile Computing has Changed the Face of Various Business Sectors

Mobile computing is not a new technology but yes, as it advances further, it has something new to offer to its users. Everytime it leaps back with some never heard features promising to help in improving the information quality and accessibility, operational efficiency and productivity of the work force. It has helped businesses in achieving secure connectivity with the staff, increase sales and enhance the quality of their customer services. The concept of mobile devices is not very rigid to understand as it involves just a smart phone or a tablet that can interact with the centralized server. These devices enable employees to create, access, process and store data without being present at the workplace physically. The biggest hassle removed with the advent of mobile computing is of paper work as all the processes are executed electronically. Experts of the industry have observed that this boosts the productivity level of the employees. Since, data transferred through smart phones and devices is secure, accurate, and swift and without multiple entries, it is considered more worthy and constructive. Let us review the impact of mobile computing on various sectors of business.

Retail sector – Retail sector is one of the most benefitted sectors by the concept of mobile computing. It has become a very important technology helping in competing and leading the competition. Mobile phones have become the most used mode to complete inventory management. Store managers use smart phones at various levels of their responsibilities like replenishment, shelf stocking, item labelling, stock management and price auditing etc. By using a smart phone, a store manager can execute his duties with greater accuracy in lesser time.

Healthcare industry – Healthcare industry has welcomed this technology and appreciated it very much. They were fastest to realize that using this technology is simple and results can be achieved faster than the earlier technology. The hospital staff can track patient's history quicker and more accurately than before. By using smart phones, nurses can interact with doctors in a better way and receive instant feedback on the reports sent by them. They can even seek advice of the doctors who are not present personally. With the help of mobile apps, ambulance drivers can trace the accident site quicker and the nurses can send patient's images to the doctors. Moreover, nurses can also send a report on the severity of the injuries well before the ambulance reaches the hospital.

Field services and sales workers – Smart phone culture has simplified the work of sales representatives as they can collect and transfer data more effectively. Insurance agents can conduct necessary calculations on their smart phones. Moreover, they can demonstrate a quick slideshow presentation on the benefits of a particular policy. If the clients get convinced, the entire process can be conducted on a smart device in few minutes. The same task will take around 7-15 days for completion if smart phones are excluded.

Law enforcement – Smart phones has helped a lot in enforcing law perfectly and collecting necessary information. Apps capable of scanning bar codes and QR codes help in scanning driver's license and the officer can record his digital signature on a signature capturing pad. Using a mobile printer, a government official can print slip on the spot. Smart phones can also check the history of the rule violator and allow officers to take appropriate action.

Through this write-up, I have given just a sneak peak of the long list of businesses that have received benefits from smart phones and apps. In short, I would say that at the present time, every business is enjoying the augmented revenue and thanking smart phones for this.