How to Avoid Employee Theft with Point of Sale Software

Fraud is not something that any of us likes to think about, especially from our team. However, when you’re running a hospitality business, staff fraud is one of the ways that your profits can walk out of the door, and you have to build into your management plan. While there is no 100% perfect way of stopping staff dishonesty, there are controls you can put in place through a sound POS system to catch the culprits and deter the rest of the staff. Point of Sale Software has several features that you can use to prevent thefts in your business. Here are tips and tricks that you can follow.

Void out sales access limitation

Void out sales is common practice in retail businesses. We often find buyers who request their purchases to be canceled by cashiers. There numerous reasons for void sales, such as picking the wrong item, not enough money, wrong size, and much more. The problem is, cashiers use this method to commit fraud. For instance, when a transaction is void out, the purchased item is not returned to its shelf. This happens because the access to cancel a purchase is not restricted. POS software allows you to limit who is allowed to access void out sales. Thus, you can reduce the possibility of theft.

Implementation of cash tracking

Cash is the most frequent and easily stolen by your cashier. To know whether your employees are committing fraud or not will be difficult without any external help. This is the primary reason for the increasing number of retail companies starts using POS software. With POS software, they can easily track anyone among their employees who often input “no sale,” “void,” or “cash paid out.” Thus you can find out what is the reason for those actions. POS software is capable of making your cashier unable to open a cash drawer if there is no transaction. With this feature, you can reduce thievery as low as possible and also discipline your employees.

Creating security clearance

This point is still related to the first one. You certainly don’t want everyone to be able to void out sales.  However, with manual cashier transactions, you can only trust your staff to be honest with you. Unfortunately, the reality is not always as pretty as we want it. Some people will still rob even though you hire them. This problem will not happen if you use Point of Sale Software. With the POS application, you can determine your staff that can void out sales. For instance, you can choose only managers who can do that. You can set up a security hierarchy and avoid theft practices.

Perform audits regularly

Using the POS software makes it easier to monitor everything related to your cashier’s activities. From checking inventory to purchasing processes can be monitored if you connect the POS software with either inventory or purchasing systems. There are several cashier activities that you can monitor with the POS application, such as order voids, price changes, time clock changes, and removing items from orders.