Atlantic airlines discovered CRM benefits with Salesforce that offers family feeling and something different from Software. There are also agility benefits when CRM and Salesforce platforms are used together.
According to sales manager of Atlantic airlines at its head office, He said that he has found incredible value with could based platform that just goes beyond product and services itself. Salesforce is more of a community not just a product and family feeling as given by Salesforce CRM platform cannot be given by Microsoft itself.
Today, Salesforce is one of the most preferable options that assure you will get maximum of your investment. This is the platform where engagement is possible at all levels. According to head sales partner at Virgin Atlantic airlines, they have right tools and techniques to complete their job and they are moving in right direction to achieve their corporate goals.
Now Atlantic Airlines has decided to replace Microsoft Dynamics with Salesforce CRM to enjoy maximum benefits with satisfied customer relationships. According to IT professional at Virgin Atlantic Airlines, the functionalities of Microsoft platform are just limited. Salesforce is more secured IT platform for better customer relationship management and it helps in boosting overall sales profits too.
In modern infrastructure, Companies have to make direct relationship with large organizations, travel Companies, agencies and its customers worldwide. One of the biggest benefits assured Salesforce technology is that platform has capability to connect global sales and customer engagement efforts together.
When we were using Salesforce, we were not able to connect customers outside UK. Although, we operate in China, Hong Kong, Nigeria, South Africa, and India etc. but we were not able to connect with sales organizations perfectly. With Salesforce, we have found one amazing tool that is able to connect us with our global sales network and we are able to work in different zones even at the time significant time differences.
Now information will be shared through Salesforce platform even for global locations. Everything will be visible through Salesforce platform and you just have to create one personal account to track all important business details. The information can be viewed on mobile devices as well. Whenever changes are required, you may put a request for upgrade and executive will give automatic approval for the same.
Even if someone is on leave, it would not let the things slower down. The other highlighting feature of Salesforce platform is collaboration; Salesforce platform has proper tools and devices for the same that will help you in getting instant information about particular customers. The information can be shared or collaborated further with corporate organizations.
Agility benefits of Salesforce platform
Salesforce CRM platform makes your business more agile especially when you have to communicate with global customers. Now we would be able to react faster to customer requests and they will be more satisfied that earlier. This would helps us in earning trust of our customers and this would be really helpful for us in long run.
Are you ready to enjoy a family feel then switch to Salesforce platform and understand your business in different way that was never done earlier.
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