Xbox 360 is a gaming console product of Microsoft. Repair costs are covered by the 3 years warranty that Microsoft offer to its customers.
Xbox 360 is a gaming console product of Microsoft. Repair costs are covered by the 3 years warranty that Microsoft offers to its customers. After this warranty period the customers have to pay their fees. These repair costs vary according to the type of error encountered by the person. People who face such issues complain of the slow response of the company in getting it fixed.
Even after waiting long for it to get fixed there are chances of it encountering a failure again. Since the Xbox 360 is considered to be faulty in design, its chances of going bust again and again are high. Hence to cater to its customers and their growing need to get the console fixed Microsoft has to come up with a quick response mechanism which easily caters to the customers. Repair costs have to be kept to a minimum so as not to lose clientele. Repair costs are completely cut off when the customer has a warranty card.
Initially Microsoft was offering 1 years warranty to its customers but as the number of complaints raised, the company had to loosen its warranty policy and also to avoid inconvenience, they increased it to 3 years. Manual guides are available on the internet for such gaming console users, these guides are free thus the repair cost in such way is zero. Manuals on repair of the Xbox 360 are quite helpful for the customers as they require less time to get it fixed, and costs free.
Also fixing their device themselves gives the customers a sense of ownership as well. Since the advent of the current economic crisis people generally prefer to spend the minimum possible amount on extra expenditures. Buying a gaming console in such tough times is a luxury itself hence the extra need to fulfill the repair cost requirements is better suited if put to a minimum. Repair cost vary from location to location and also on the nature of the problem, however most users have reported to have paid 150$ for the repair of the 3 red light error which is the most common of errors in the Xbox 360.
