Caesarea Howard

Employees Satisfaction Survey

A survey looking at what workers really want has been conducted in July and August 2008 by Yougov on behalf of the TUC.

The survey found that around three quarters of people are satisfied with their jobs.

Unsurprisingly those earning the highest wages were the happiest. Of the highest earners (over £60,000 salary) 84% said they were satisfied. At the other end of the spectrum, only 49% of those earning below £15,000 said they were satisfied.

People working in sales and customer services were least happy, 38% said they were dissatisfied.

There was a finding that many employers will worry about. Overall only 46% of the employees felt that their employer deserved loyalty. However, small business owners can breathe a little easier, because the statistics shoed that only 17% of those employed by small businesses felt their employer didn't deserve loyalty.

These statistics confound some of the myths around small businesses. They show that small business owners care, they know their employees are their greatest asset, they tend to look after them and listen to their needs.

Workers in small businesses have the highest job satisfaction. 21% strongly agreed with the suggestion they were satisfied with their present job. In larger organisations this rate varied between 14% and 19%.

28% strongly agreed that they were committed to their employer, in larger organisations the rate was just 15% to 18%.

What people are searching for in a job?

Fair pay

Working with great colleagues, team members, managers, boss

Learning new skills

The areas people felt that reality was different to what they were seeking in a job were:

Promotion opportunities

Fair pay

Learning new skills

As a result, these are things an employer should look at first in seeking to improve job satisfaction for their employees.

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