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Why is social media important for your PR campaign?

Brand Inc accentuates the importance of social media in navigating public relations in the digital era of web 2.0 world. From empathic communication to geo-targeting, the capabilities of social media are endless and indispensable to establishing public relations with today’s wired public and building brands.

The pervasiveness of social media is hard to ignore. Anyone with a digital device is an online content creator. With everyone on the bandwagon, social media is here to transform our communication methods. In the world of public relations, social media defines the new PR of today that deviates from old avenues of engagement in traditional media.

Enabling a dialogic communication between your PR campaign and your target publics, social media is key to a cooperative and interactive relationship. An empathetic communication needs to be fostered in order to establish relationships with publics and propel your PR campaign. Through social media, online networks encourage the public’s participation and openness in interacting with brands and products, thereby promoting a co-sharing of brand information and increasing consumer trust.

Social media is an apt tool for geo targeting and demographic segmentation. In our information-laden digital society, winning attention in a noisy social feed by targeting the right audience is necessary to effective online public relations. Social media sites such as Facebook, LinkedIn and Twitter lend customisation tools that enable PR agencies to define their public reach through an assembly of demographic categories. Such specific targeting maximises the most suitable traction to smaller subcategories of the public. Leveraging on social media targeting options not only concentrates your social media creativity and publishing efforts. It also ensures that your voice can reach the most relevant networks, thereby effecting a meaningful impact on the general spread of your brand’s content.

The synchronicity of social media allows instant interaction with target audience. It intensifies the sense of nearness and immediacy of feedback. For instance, Facebook’s highly interactive RSS feeds accelerates information sharing, connecting the public 24/7. Solidifying a brand's social media salience involves a good frequency of posts along with post analysis to track interaction with publics. Moreover, the receptiveness of users to your messages increase webpage traffic as people like to communicate with their brands. If there are problems with a product or service, the instant feedback allows you to resolve themFree Web Content, thereby increasing consumer satisfaction and building a stronger brand reputation.

Social media has thoroughly changed the way we consume news and information in the first world nation. Brand Inc. actively innovates communication and builds brand loyalty through engaging social media posts.

Article Tags: Social Media

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A decade ago, Elaine founded Brand Inc. armed with only her laptop, a passion to provide effective, cost-efficient public relations and communications strategies.
A consummate writer at heart with a flaming passion in PR, Elaine now sits at the helm of Brand Incorporated, utilising her expertise in spotting engaging, newsworthy angles, and her treasure trove of experience in journalism and communications to coordinate her team into delivering communications strategies that can be delivered and mapped to the growth and development of the companies or brands the agency works with.
Her previous work in the National Skin Centre, and experience with clients such as Wacoal, Hugo Boss, Meiji Seika, BASF and I Nuovi bolstered her specialisation in fields of Medical, Health and Beauty, as well as Lifestyle PR. By invitation, she has also expanded Brand Inc.'s presence to undertake projects in Hong Kong and Kuala Lumpur in recent years.

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