Network Support Is Not Just A Bunch Of Network Support Leads!

Imagine you are a small business that just opened up the doors for business.  You spent months and months planning how your business is supposed to operate.  You have a computer system set up to process your products as fast as the orders can come in.  Now the planning is done, and you're opening doors for business.  At first, things are going well, and the orders start rolling in.  Everything related to your computer arrangement is working out as planned.  You've decided to work into the weekend hours to pump up your profits.The computer network all of a sudden quits working.  The server is down, the software quit working, and everything is at a standstill.  Do you think this would be the time you start to lose self control?The software won't process sales, and new orders are still coming in.  You get on the phone with all your network support leads to try and find someone that can help you.  Since it's late into the weekend, you're not finding any network support people available to help you.  It's a nightmare situation that should have been avoided had you set up the right network support team before you decided to open up for business.Now you wish you had planned this all out before hand.  Pinching corners on the budget involved cutting back on the network support team, and now you're regretting it. You're craving for a support team that could not only handle your network issues, but also your hardware and software issues.  Not all computer networks are set up the same, and require a specific configuration.  Hardware and software compatibilities involve having them work together, and there are many options to achieve that task.  Finding someone that understands exactly how you are set up, and understands your network configuration is what you need desperately right now.A smart business owner would have put a good network support team into the budget.  Cutting corners and having to rely on your in house support team, or your friend Larry that claims he is a network guru, is not the best support decision.  You need to decide on your network support plans the same time you decide on the type of computer equipment, which software, and the type of network configuration that you're going to use.  Ask your business friends what kind of network support leads they have, and check around with some of the other local businesses.  Ask them what kind of network support team they are using.  You need to have someone that can be your one stop support team.  You should also consider whether they offer a network support help desk for the times that can be resolved over the phone.  You need a network support team help desk that isn't going to offer some surface fix or temporary work around.  You need the comfort of knowing that the problem has been resolved for good.Most importantly you should consider using someone that understands your business goals.  Try to discover a service that can comprehend where you are trying to progess in your business.  Once you find someone with that skill set, you'll feel like you've just gained another business associate.  Remember that service companies have different levels of network support, and that not all packages will be the same.  Having a network support team that fits your needs, and understands your support needs will help to keep you in business for a long long time.  You won't ever find yourself in a situation that jeopardizes your business endeavor.Blue Logic Network Support Team