Top 4 soft Skills for business analysts
Which are the Top four soft Skills for business analysts? Business Analysts are critical to success of any software project. But not every one succeeds. Certain skills are influential in making you successful as a business analyst.
This is possibly the most important business analyst skill. BAs interact with customer and the technology team continuously. They interact with customers to understand the business requirements. On the other hand, they interact with the development team to convey the requirements. So, understanding business requirements well, is probably one of the most important business analyst responsibility areas.
Wall Street journal article on active listening is a good reference source. Here is the article:How ‘Active Listening’ Makes Both Participants in a Conversation Feel Better Business Analysts must have good writing skills
Communication is an integral part of a business analyst’s daily routine. I am talking about communication regarding requirements. Unfortunately, communication involves customers and the technology team, who speak and understand different languages. In order to keep the two interested parties in sync, business analysts must use a form of documentation. The documentation refers to use cases, user stories, SRS or presentations.
Sometimes the user will enter Airport Code, which the system will understand, but sometimes the closest city may replace it, so the user does not need to know what the airport code is, and it will still be understood by the system
Actually the above can be written as follows:
The system shall identify the airport based on either an Airport Code or a City Name.
The example above demonstrates how good writing skills can make things easier for customers as well as technology team in understanding requirements easily.Read Also: Top 6 characteristics of well written requirements Business Analysts must be politically neutral
Business analysts, as discussed above, play an important role as an intermediary between customers and the technology team. They understand the business requirements and convey it as technical requirements.
This is possibly the most used business analyst skill. Missed deadlines, poor quality of software and disagreements on requirements lead to conflicts in software projects. These situations are not rare but occur quite regularly. Conflicts lead to tensions running high. If the conflict is not managed in time, it may lead to spoiled relationship and business loss.
In this article, we discussed about the top 4 soft skills needed for a business analyst to succeed. If you are preparing to start as a business analyst, you should work on these skills. I have pointed to some resources, which you can use. A simple google search can provide you multiple resources.Entry level business analyst skills
If you are entry level business analyst and would like to know about the requisite skills for an entry level business analyst, you can watch this video
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