I admit I have a very bad habit that is incredibly annoying. OK, so I have many annoying habits. But today I’ll talk about just one: I cut people off when they’re speaking.
I don’t intend to be rude; I just seem to think that I know where the other person is going and that I can get there faster. I get so caught up in what I want to say that I stop listening and start sharing my own thoughts. Selfish, isn’t it? It’s also condescending: “What you are saying isn’t nearly as important as what I want to say.”
I blame it on my family. I grew up next door to my grandparents, and we have a large extended family. When I was a kid, I’d march through the cow field and have dinner at Granny’s. As anyone in a large family knows, when you’re eating dinner with a lot of other family members, table manners tend to disappear—out of necessity. If there’s only one dinner roll on the table, you’d better grab it before anyone notices. You wouldn’t think of asking anyone else if they wanted it—because you would likely never get it yourself.
Conversation was much the same way. If you happened to be quiet during dinner, no one noticed you were not speaking and no one would ask you what was bothering you. If you had something you wanted to share with everyone, you needed to speak up, speak quickly, and speak louder than everyone else.
Since I’ve been communicating this way my entire life, it’s going to be a pretty hard habit to break.
Regardless of how I learned the habit of interrupting others, I do need to break it, because it’s disrespectful, rude and unprofessional. I’m willing to bet that many other people are trying to break this habit as well.
Catch yourself. Be aware when you cut someone off. Stop your sentence mid-stream, and apologize for being rude. This will take discipline on your part to interrupt yourself once you’ve caught yourself in the act
Ask for help from your loved ones. They are the best ones to ask for help, as they will be very happy to point out your mistakes. Ask them to kindly point out when you’ve cut them off so you can be more aware of how often you do it.
Place a sign on your phone (at your desk) that says BE NICE (or has some other positive message). Post the sign in several locations throughout your workspace, as well as in your home. It sounds childish, but the more you remind yourself (in a positive way) to stop interrupting others, the more likely you are to stop interrupting others.
Reward yourself. Count how many times a day you interrupt others. Set a goal in the morning along the lines of: “If I interrupt others less than 10 times today, I will stop at Starbucks on the way home from work.” Continue to lower the goal daily until you can get to the point where you are not interrupting anyone.
Learn to bite your tongue. Even if you’re worried that you’ll forget what you were going to say if you wait until the other person is finished speaking, bite your tongue. And, if you do forget what you were going to say in the next 30 seconds, it probably wasn’t all that important anyway
It doesn’t matter what your reasons are for interrupting others, you and I both need to learn to break this bad and annoying habit.
Rhonda Scharf, CSP is a Certified Speaking Professional, Trainer & Author. She specializes in workplace efficiency and effectiveness and can ensure that your team works well together every day. You can contact her toll free at 1877-213-8606 or visit www.DealingWithDifficultPeople.org or www.On-The-Right-Track.com for more information.
