PBX (Private Branch Exchange) may be described as a privately owned telephone switching system meant for using multiple telephone lines and the advant...
PBX (Private Branch Exchange) may be described as a privately owned telephone switching system meant for using multiple telephone lines and the advantage is you do not have to pay separately for leasing each line.
Once you install a PBX,
each phone only needs an extension and not a separate phone number, and the PBX manages all calls made from desk-to-desk within the company.
Voice over Internet Protocol (VoIP) phone system is a digital PBX (Private Business Exchange) system that operates via the Internet. There are service providers who host all your equipment for you and as such you will not be required to buy, install or maintain any equipment. You will be able to effectively communicate with all customers because your VoIP PBX phone system is compatible with all types of communication systems.
VOIP Telephony has reached the next milestone. From premise based PBX systems, it has moved to hosted PBX systems. A hosted PBX phone system can result in cost savings in a big way. The service providers offer plans that allow you to make unlimited calls nationwide for a low flat monthly rate. Besides, you can also enjoy a wide array of powerful business features at no extra charge.
The VoIP PBX has some useful features like call forwarding, call transfer, called Id, parking, conferencing, auto-attendant, business greeting, voicemail, faxing etc. More and more businesses are switching over to hosted VoIP PBX phone system for its manifold advantages.
Please know that communication that is transmitted over the Internet reaches the receiving person faster than one that is sent via telephone lines and phone networks. Efficient communications is critically needed for the growth of any business enterprise. Once you have a hosted PBX in place you can forget all concerns about your phone communications and focus on developing your business.
With a hosted PBX phone system, employees can have continued access to telephone facility even while travelling as the entire communication is over the internet. Simply stated, wherever there is broadband connection, you have the phone service.
Simply plug your phone into an internet connection, and the phone automatically registers with your company's account. You can make and receive calls as if you were in the office, and transfer calls to other employees as well. This can immensely enhance employee productivity which in turn can help your business grow. Customer satisfaction is one important aspect of business and efficient communication can help you achieve better customer rapport.
The use of the Internet for communication means there is no separate asking rate for international calls - because the internet considers all location as local. As a result of this, a call that is made from outside of your local area will attract the fee as that of a domestic call and this can make long distance calls a lot cheaper.
You are not required to have any expert knowledge of the Internet to avail this phone system. The hosted VoIP system is scalable and the settings of the system can also be modified and expanded easily to meet the demands of your business.
