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In order to help most small businesses get the most out of their business VoIP most hosted PBX packages are going to include a number of different features that are designed especially for your small business. Among the offerings that you can expect to find in a normal virtual PBX system are some great phone service features like voice to email, free numbers, call conferencing, call recording, transfer, auto attendant, voicemail, call forwarding, extensions, free numbers and many more features. Each of these features is able to offer its own special perks, which are enough to make you look into hosted VoIP services in the first place.
For instance, the auto attendant will allow for all of your phone calls to be answered both during times when your business is actually up and running and during times when no one may be in the office. This is especially useful if you are a small business owner and are out of the office on a regular basis or need calls routed to employees in their own work spaces. What is better is that with hosted VoIP services you pay a flat rate for this service that is extremely helpful.
For instance, you get to set up the menu options that the auto attendant offers so that you can direct phone calls if you like to other employees or even to your own cell phone depending on the types of phone calls that you expect to get. This will allow you and your employees to get out of the office more and make contacts with other business people in the real world without worrying about missing anything from back in the office since all calls can be routed to you via dial by extension options and dial by name options.
When calls cannot be answered they are automatically prompted to a company voicemail box or to the individual’s voicemail box which is free along with the offerings included in business VoIP. This makes sure that you never miss an important message, and to make sure that you really do not have to worry about missing an important phone call the voice messages are forwarded to you or an employee’s email account so if they are in a place where they cannot listen to it they can still read it so that they stay on top of things at all times.
It is this call me/find me feature that hosted PBX is so well known for, and it is the number one way that a small business can help get ahead since employees are able to continue to work while on the go or out of the physical office. This may also allow you to take on part time employees that work at their own office space since you can easily direct calls to them through your new internet telephone system and the physical barrier will no longer be one that you have to worry about when conducting your search for new employees.
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ABOUT THE AUTHOR
Alan Jones currently manages the Marketing Operations of State of the Art hosted PBX service - VoIPdito. Lower your telecommunication costs with free Internet calls.