Staff Pagers -- They Help Get Things Moving

Jun 4
07:21

2010

Susan Hart

Susan Hart

  • Share this article on Facebook
  • Share this article on Twitter
  • Share this article on Linkedin

Give your customers a pager, and they will feel like they own a piece of the restaurant! It's a small thing but it gives them control. Without a pager, they feel like they could miss their turn if they don't hear the announcement over the hub-bub.

mediaimage

Give your customers a pager,Staff Pagers -- They Help Get Things Moving Articles and they will feel like they own a piece of the restaurant!  It's a small thing but it gives them control.  Without a pager, they feel like they could miss their turn if they don't hear the announcement over the hub-bub.  Customers will hover in the waiting are, thereby creating congestion, and then they won't sit in the bar where they may order appetizers or a drink while they wait.  This is the place where  coaster pagers as well as pagers for staff, come in extremely handy because, they can be used to hold both the drink and also be right in front of the customer so they'll be alerted immediately as soon as their table is ready.  Staff will be able to move more efficiently when they are paged. 

Coaster pagers can be used in both fast food and full-service restaurants and many other locations.  Staff pagers are used in medical facilities as well as restaurants and a lot of other businesses.  Some of the pluses and advantages to using a pager are: 1) Crowding in waiting areas is reduced, thereby increasing safety. 2) Improved efficiency for staff and their customers. 3) Labor expenses are reduced.  4) Food quality is maintained. 5) Overhead paging is often annoying and can interrupt customers' conversations, and that increases anxiety. 6) They discretely notify guests that their seating is ready.  7) Pagers will maximize revenue for restaurants and other food venues. 8) Staff that are kept busy, save a business money.

Guest and staff pagers are wonderful tools for a business where customers may be kept waiting and staff need to be moved around efficiently.  Restaurants make the majority of their income in a fairly short span of time.  If everyone is happy, including the staff, then customers will return.  A paging system for customers will greatly enhance revenue, because it makes the time period from when a customer walks in, to when they walk out, shorter.  An efficiently run operation makes more money, and customers and staff are both kept satisfied. 

Some additional benefits of pagers include:  1) The ability to seat more people much more quickly.  2) Reduce and possibly eliminate no-shows and walk-aways.  3) Decrease noise pollution from PA announcements.

If customers walk outside of a pager's range, there are other ones that can be used that will alert customers with a text message.  If customers know that they will be notified when their seating is ready, then they are relaxed and may buy more.  Staff that are kept busy and that feel useful, will always lend their expertise to a place of business. 

Article "tagged" as:

Categories: