Some people have little ... ... ... clients who have higher ... funds tospend for ... Others can't get to first base. If youare one of those and want clients
 
                    Some people have little difficulty attracting and
 maintaining clients who have higher discretionary funds to
 spend for solutions. Others can't get to first base. If you
 are one of those and want clients that can pay more and you
 currently aren't attracting them, here is a list of 10
 barriers that might be interfering.
 Higher paying clients are easier to work with, appreciate
 your work more, pay quicker and are more profitable.
 Whenever I am asked by a independent profession how to get a
 client to pay more money, the first answer tends to be "you
 can't." It is very difficult to raise your rates with your
 existing clients. You generally need to find new, higher-
 paying clients.
 1. Equal stature. People usually take the time to listen
 to people who are just as important as they are. Are you on
 their listening level? Dress the way they do, even if you
 deal with them only over the phone. Speak in their
 language. Show the same type of authority and posture.
 Avoid jargon and words they aren't familiar with, yet use
 ones that they are. Talk across or equal not down or up.
 Take control of the relationship. This may seem to
 aggressive, however, this is the way you raise yourself to
 their equal.
 2. Thoroughly know their challenges and what solutions your
 service/product provides.If you can't relate to their
 "world" then they will not let you in. They are proud of
 their "world" because they made it so.
 3. Be friendly with all those that surround them.
 Administrative secretary, receptionist, any of their
 gatekeepers. Yes, they will report about you on your
 behavior.
 4. The higher the ladder you go, the more likely they will
 be a visionary. This means they are more concerned about
 the future and will talk and think in those terms.
 Visionaries are not price sensitive so don't even place that
 on your radar screen with them. Know what their visions
 are, support those visions in any way you can. If you have
 a product or service that can make their business better,
 you will have a sale. Remember though, it's their
 perspective of "better" and not yours.
 5. The higher you go, the more they expect in great service
 and additional services outside the scope of what you
 provide everyone else.
 6. ALWAYS keep your promises before an after the sale and
 they will keep the relationship. Break it once, yes,
 usually just once and you're history.
 7. Don't brown nose. They smell it a mile away. They will
 either quickly turn you away or play you for entertainment
 and then toss you away. Once you get this label you can
 almost hang it up in their circle unless you fess up to your
 inappropriate behavior.
 8. They don't have the word "mistake" in their vocabulary.
 Everything to them is a "learning lesson" and is connected
 to a price tag. If you are even harboring some person
 beliefs of making mistakes, they will sense this as fear.
 And since fear has a special energy/vibration they have keen
 senses for it.
 9. Their first response to your proposal will always be
 "how can they do it in house themselves." Expect to be able
 to demonstrate the specialness and if you can particular
 show how it can be completed in-house, the more brownie
 points you earn. The higher your expertise or specialties
 the less chance they can "create it in house." This is
 because higher paying clients tend to gravitate to
 specialists.
 10. The higher the clientele, the better their leveraging
 skills are. If they can figure out how to leverage it
 better and cheaper, you will lose. This isn't always true,
 most times if they have too much on their plate already and
 don't want to spend their focus time away AND they like you,
 you can get the sale.
 11. "No" is a test. Don't take anything for granted.
 Flexibility and diversity are important in riding out the
 storm.
 12. Find clients to whom your work is not only valuable,
 but essential to their goals.
 13. Know your worth and stand by it.
 14. Remove the "under earner" mind set.
 15. Make it easy for them to work with you. Remove any
 hoops or extra steps that take up their time.
 16. Decide in advance what you're going to do if they don't
 accept your higher fee.
 17. Presentation level needs to be on their level or
 perceived to be there.
 18. Rely more on referrals for this market.
 19. Be confident and know you can attract them. Feel and
 allow the possibility without question -- 100%. Remove any
 doubt.
 (c) Copyright 2004, Catherine Franz. All rights reserved.
 
 
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