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                    From the e-mail I've been receiving lately, it's clear there 
 is a lot of confusion surrounding the topic of online 
 branding.
 Nike, Coke-Cola, Budweiser, McDonalds, Levi's, Amazon.com... 
 these are the branding masters. Now the question is, HOW 
 CAN YOU MODEL THEIR SUCCESS? 
 These days, online branding is being preached as one of the 
 big "Do or Die" marketing strategies. So everyone wants to 
 brand their e-business -- but no one is exactly sure what 
 branding is, how it's done, or where to start.
 What is branding, anyway? 
 Branding is about building a COMPELLING ASSOCIATION 
 between... 
 A) Your company, your logo, your products, etc.
 AND 
 B) An image, an emotion, or a memorable message that 
  embodies -- implicitly or explicitly -- the BIGGEST 
  BENEFIT you have to offer your customers. 
 Effective branding creates the kind of FIERCE PRODUCT 
 LOYALTY that leaves customers indifferent to the marketing 
 tactics of the competition. 
 It's what compels you to walk past all of those no-name-
 brand on-sale colas at the local grocery store and pick up 
 the 6-pack of Coca-Cola that costs three times more. It's 
 what makes children plead and beg to go back to McDonalds 
 again and again. And it's what has made the phrase "Just Do 
 It" synonymous with Nike. 
 Say "Amazon.com," and people think of "The Earth's Biggest 
 Bookstore." Go to Burger King because you can "Have It Your 
 Way." Buy Energizer batteries because they "Just keep 
 going, and going, and going." And "When you care enough to 
 send the very best," send a Hallmark card. 
 But the slogans and taglines are only part of it. Think of 
 the Hallmark commercials. These tearjerker mini-dramas are 
 built around love and family values, ending with someone 
 showing they "care enough" by giving a loved-one a Hallmark 
 card. THEY EVOKE STRONG EMOTIONS THAT DRIVE THEIR SLOGAN 
 HOME. 
 And think about the Nike logo -- the "Swoosh" that 
 represents the wing of the Greek goddess Nike, the 
 personification of victory. While it's probably safe to say 
 that the majority of people are unaware of its mythological 
 significance, THEIR LOGO HOLDS JUST AS MUCH MEANING AS THEIR 
 NAME. 
 It's all very impressive, right? Well... yes. But before 
 you jump on the bandwagon, let's take a realistic look at 
 the "big branding picture" to see where your small or home-
 based e-business fits into this.
 First, let's debunk the THREE MAJOR BRANDING MYTHS I 
 frequently encounter...
 MYTH #1:
 I need to make my company or product a household name. 
 TRUTH: 
 You'll be most successful and most profitable if you 
 CLOSELY TARGET YOUR MARKET! Focus on getting your business 
 name and your advertising in front of your best potential 
 customers -- the people who have an expressed interest in 
 what you're offering -- as opposed to everyone! 
 MYTH #2:
 Branding my business online means buying thousands of 
 dollars worth of high-visibility banner impressions.
 TRUTH: 
 Banner advertising just isn't as profitable as it once was. 
 Ads that once pulled 5% to 10% click-throughs are now lucky 
 to pull 0.6% to 0.8%, if even that.
 You'll be far more successful if you focus your limited 
 advertising dollars on more performance-based advertising. 
 Pay for customers... not overpriced, unproven advertising. 
 MYTH #3:
 I'll need to spend a lot of money if I want to gain 
 brand recognition.
 TRUTH:
 There are plenty of free and low-cost techniques that 
 you can use to brand your e-business.
 If you're a small or home-based business then, chances are, 
 you don't have the millions of advertising dollars it takes 
 to build a nationally recognized brand and make your company 
 a household name -- at least not yet!
 So let's SKIP THE HIGH-PRICED LARGE CORPORATE BRANDING 
 TECHNIQUES that I'm seeing pushed everywhere I look... 
  -- after all, these strategies simply don't translate 
  to e-businesses with limited advertising budgets -- 
 ... and instead, let me give you some practical information. 
 COST-EFFECTIVE BRANDING TECHNIQUES 
 THAT YOU CAN START USING TODAY: 
 1) DEVELOP A STRONG UNIQUE SELLING PROPOSITION
 Imagine yourself sitting across the table from your best 
 potential customer. In one sentence -- one very short 
 sentence -- clearly communicate how he or she will benefit 
 from doing business with you. 
 Your message should be clear, the language simple, and it 
 should be easy to remember. There's no room for wordy 
 corporate mumbo jumbo here. 
 I know this is a pretty tall order... but your hours of 
 agonizing, writing, brainstorming, and rewriting will pay 
 off in the end. This will be the message that your market 
 will identify you by and associate you with.
 2) TARGET YOUR MARKET 
 The beauty of running an online business is that you can 
 reach literally hundreds of thousands of targeted potential 
 customers all over the world -- people who want to buy what 
 you're selling -- for little or no cost. 
 It's what has made it possible for small and home-based 
 business owners like you to take the Internet by storm and 
 MAKE OUTRAGEOUS PROFITS WITH VERY LIMITED ADVERTISING 
 BUDGETS.
 Why would you turn a blind eye to this CRITICAL ADVANTAGE by 
 spreading your limited advertising dollars across the entire 
 web -- trying to sell your product to everyone -- instead of 
 focusing on those people who want to buy from you? 
 It just doesn't make sense. 
 So I know I've already mentioned this, but it's worth saying 
 again. It's ABSOLUTELY CRITICAL that you target your 
 market. 
 3) WHENEVER POSSIBLE, MAKE YOUR MESSAGE INTERACTIVE 
 If you can compel people to actively engage your marketing 
 message rather than passively hear or view it, you'll 
 dramatically increase the probability that they're going to 
 absorb it, remember it, and repeat it. 
 One of the best ways to make your marketing message 
 interactive is through VIRAL MARKETING. To read a previous 
 Marketing Tips article that explains exactly what you can do 
 to make your marketing message viral, visit... 
 http://www.marketingtips.com/newsletter/issue33/page1.html
 4 ) BE CONSISTENT IN VOICE, FORMAT, AND DELIVERY
 In order to engrave your brand in the minds of your target 
 market, you need to consistently repeat your message to 
 them...
 * DESIGN A SIGNATURE FILE that contains your message and 
  attach it to the end of every e-mail you send. It costs
  you nothing and it's an easy, effective way to repeat 
  your message to those people you have direct contact 
  with -- your best potential and repeat customers! 
 * Your web site design, logos, and graphics should, if 
  possible, VISUALLY EMPHASIZE AND REINFORCE your message. 
  Check out the McDonald's web site at http://www.mcdonalds.com 
  Does that yellow and red look familiar? Think about how 
  you can similarly use your web site design to further 
  impress your brand in the memory of your visitors. 
 * Your NEWSLETTER CONTENT AND YOUR WEB SITE CONTENT should 
  all ultimately contribute to your marketing message. 
  There is no room for distractions like articles or links 
  that don't move you towards your main goal (to sell your 
  product, remember?). 
 5) NURTURE EXISTING RELATIONSHIPS WITH CUSTOMERS AND 
  SUBSCRIBERS 
 If they already know you, if they're already familiar with 
 who you are and what you do, if they've already bought 
 something from you, then you should be building on these 
 existing relationships. 
 MAINTAIN REGULAR CONTACT VIA E-MAIL (it's free!), and 
 consistently remind them who you are, what you do, and most 
 importantly, how they stand to benefit from continuing to do 
 business with you. 
 If you play your cards right, not only will you PROFIT FROM 
 THEIR REPEAT BUSINESS, you may also persuade them to "spread 
 the good word" to others with similar interests.
 6) BE VISIBLE TO YOUR BEST POTENTIAL CUSTOMERS
 A big part of branding is obviously about getting your name 
 in front of your best potential customers, so that when the 
 time comes for them to buy, THEY'LL CHOOSE YOU OVER THE 
 COMPETITION! 
 Here are a few powerful ways that you can do this...
 * WRITE ARTICLES that contain information that will be of 
  interest to your target market and then offer them to 
  industry newsletters and web sites free of charge. Web 
  masters and editors will appreciate the free, quality 
  content, and you'll get your name and URL in front of 
  your target market.
 * PARTICIPATE IN NEWSGROUPS AND DISCUSSION FORUMS where 
  your target market hangs out. This is an easy, no-cost 
  way to develop your reputation as an industry expert. 
  Simply make yourself available to answer questions and 
  provide participants with information that they will value.
 * SUBMIT YOUR WEB SITE TO THE SEARCH ENGINES AND 
  DIRECTORIES. Also be sure to search for directories that 
  are geared towards your industry and request a listing. 
 * REQUEST LINKS FROM SITES WHERE YOUR TARGET MARKET MEETS. 
  This is not only a great way to increase your visibility, 
  it's also an extremely powerful way to attract large 
  volumes of highly targeted traffic -- yet it's frequently 
  dismissed or overlooked! 
 * USE BANNER ADVERTISING - IN MODERATION! With well-
  designed banners and a targeted ad campaign, you CAN 
  make money with banner advertising. Just be sure to 
  educate yourself on the latest, most cutting-edge banner 
  techniques before getting started.
  To read an article on designing effective banners that 
  really work, visit... 
  http://www.marketingtips.com/newsletter/issue35/page1.html
 * START YOUR OWN AFFILIATE PROGRAM. With your own 
  Affiliate Program, you can enlist an army of affiliates 
  who will spread your name and your marketing message 
  across the web -- and you don't pay them a cent until 
  they make a sale.
  To read an article on how you can start and profit from 
  your very own Affiliate Program, visit... 
  http://www.marketingtips.com/newsletter/issue19/index.html
 DON'T LOSE SIGHT OF YOUR ULTIMATE GOAL:
 With branding being hyped as one of *the* marketing 
 strategies to pursue right now, I worry that some of you 
 may be steered off-track.
 While it's a good idea to be aware of and actively direct 
 how your e-business is being branded, remember that there is 
 a key difference between creating awareness and actually 
 closing sales.
 Given the innumerable marketing strategies that you can use 
 to simultaneously create brand awareness AND draw targeted 
 traffic to your web site, there is no reason for you to be 
 spending your limited advertising dollars on branding 
 techniques that don't return a significant profit.
 Avoid being sucked in by the myth that the entire web needs 
 to know who you are. Focus on your target market and 
 realize that most forms of traffic generation ultimately 
 enhance awareness of your brand. 
 You are spelling out your brand message, directly and 
 indirectly, with everything that you do, say, and sell. 
 
 
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