Bad Auto Repair

It's the same with any job. There are people that like their careers and there are people that loathe going to work every day. There are people that are good at what they do and there are employees that really should find another line of work. Auto repair is no different. You often pay a lot of work for repair and maintenance tasks on your car or truck and you should not be stuck settling for less than the best when it comes to final performance or results.

Maybe you dropped your car off with a small squeak in the brakes or shudder in the clutch. As you go to pull out of the auto repair shop driveway, you notice the brakes are much worse and the clutch is downright dangerous. If you suspect your car has not been properly repaired or is even worse off than when you brought it in, it is important for you to speak up.

The old saying that a bee catches more flies with honey is true when it comes to voicing concerns and complaints to your auto repair mechanic. Speak confidently, but keep your calm and don't lose your cool. By putting yourself on the offensive and blaming the mechanic for everything wrong under the sun will only make them defensive and cause the situation to get out of hand. Instead, calmly explain what you think is worse and ask the mechanic what they think the problem might be. Did they notice a difference? What is it that you're hearing? What do they think was wrong?

If the mechanic refuses to hear your complaint or refuses to follow up on their work, you may have to report the garage to the Better Business Bureau. All accredited and reputable garages cover their work and parts with a three to six month warranty. Be sure to check out the fine print of whatever estimate and bill of sale that you sign.

In the end, open communication with your auto repair technician is the best way to diagnose and solve the problem in an expedient manner. Ensuring that you visit only accredited and reputable garages can also go a long way to providing results that keep you on the road longer. Don't accept shoddy workmanship just because you feel intimidated or inexperienced. The auto repair shop is built on customer service and serving you as their customer is their number one priority.