Responsibilities of Removal Company

Before you removal or uplift the removal company or their staff representatives will contact you to verify the time of your uplift and other removal arrangements. If contact is not made and you have some queries then you must go and adjust time and other formalities.

Pack before Move

In a pre packing, usually the day before removal or uplift, the moving company packs your goods in boxes or cartons except personal clothing items and prepares furniture for uplift. These boxes are loaded the next day, along with your furniture and other items. When removal is of large size heavy items and fragile items are there in the move then you have to do packing earlier or before removal day.

Responsibility before Uplift

·         Park the removal van on the road nearer and attached to the house, not on the lawn or driveway unless prior approval from the house owner or client. This is not appropriate to park in the lawn without permission or it is technically wrong because when you park in lawn goods have to go through every part of the house where the risk to house or your items increased that is why it is appropriate to park at the backside of the house where shifting is not difficult.

·         Discuss your removal timetable and details with you when they arrive. This will bring mutual understanding with both the client and company.

·         Provide sufficient boxes or cartons, plastic covers, packing material, and pads to pack all your belongings.

·         If you have decided to pack half of the goods and half remain unpack, then you give information to the house removalcompany so they will consult with you to identify and agree all breakable stuff, and boxes containing these will be separately recorded on the inventory condition report (ICR) and signed by both you and the removal company. (At delivery the removal company will unpack those goods and leave the remaining boxes or cartons for you to unpack).

·         Carry out the delivery within the hours confirmed by housing colony or owner of the house.

·         Cover carpets, mattresses and furniture with some kind of protected or plastic covers.

·         Dismantle stuff of furniture such as mirrors from dressing tables, beds (except waterbeds), and castors from chairs.

·         Pack prints and paintings in the most appropriate packing material.

·         Protect floor and carpets coverings.

·         Cover your furniture properly and tightened it when it is being moved between the house and removal van or truck on wet days.

·         After the goods have been uplifted company and client both have to visit house, check every room etc and confirm that each item needed is uplifted.

·         Stop work or task if you or your representative is not present.

When your uplift will be completed, the moving companies must provide you or your representative with a copy of the inventory condition report (ICR). It is an important document and you or your representative should read it carefully before signing it.

This is very useful information to the customer who is going to hire a removal firm, customer must gather free quotes of removal companiesso you can have more options and you must share all details related to your contact such as office contact, residence contact and city contact as well.