What Aspects Impact The Quality Of A General Practice?

Apr 20


Georgie Hawthorne

Georgie Hawthorne

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When it comes to the quality of a general practice in Australia, there are many factors that come into play. From the condition of the building and the equipment used, to the qualifications of the staff and their level of experience, everything contributes to how well a clinic can provide care for its patients.


Here are some aspects to consider when trying to operate a quality medical care practice.

Location - is the clinic in a desirable area with high traffic and visibility,What Aspects Impact The Quality Of A General Practice? Articles or is it tucked away in an obscure part of town?

According to practice management consultants and GP consulting firms, location is one of the single most important factors when it comes to the quality of a general practice. If the clinic is in a desirable area with high traffic and visibility, then it is likely to get more patients and be able to provide better care. On the other hand, if the clinic is in an obscure part of town, then it may have difficulty attracting patients and providing adequate care.

One way to determine whether or not a location is desirable is by looking at the surrounding businesses. If there are many other businesses nearby, then that means foot traffic will be high and potential patients will be more likely to see the clinic. Another factor to consider is parking; if there is limited or no parking available, that could deter them from coming to the clinic.

Staffing - how qualified and experienced are the doctors and nurses on staff, and do they seem to care about their patients' well-being?

Staffing is another important aspect of a quality medical practice; you want to make sure that the doctors and nurses on staff are qualified and experienced, and that they seem to care about their patients' well-being. One way to determine this is by reading online reviews from past patients. Another way to get a sense of the staffing at a particular medical practice is by talking to friends or family members who have been patients there.

What to consider when selecting staff:

·      Credentials.

·      Experience.

·      Personality/bedside manner.

·      Fit with the business’ values.

Hours of Operation - does the practice offer convenient hours that fit into your schedule, or do you have to take time off work to visit them?

The times of operation of a medical practice can be important to some patients. Some clinics are open very early in the morning or late into the evening, while others have more traditional hours. If you work a typical Monday-Friday job and need to see a doctor during the day, you will want to choose a clinic that is open at least from Monday through Friday until at least six p.m.

Providing flexible appointment hours can be important to patients, as it allows them to schedule their appointments without having to take time off work. In the alternative, you can also opt for telehealth services which can be even more convenient for patients. Finding a provider that offers both in-person and telehealth appointments can be the best of both worlds.

Amenities - does the office offer free parking, a children's play area, or Wi-Fi access for patients waiting to be seen?

Amenities can be a deciding factor when it comes to choosing a doctor's office. Patients may appreciate free parking, especially if they have to go out of their way to get to the clinic. A children's play area can be a lifesaver for parents with young kids, and Wi-Fi access can keep patients entertained while they wait.

It is important to remember that quality should always come first when it comes to medical practices. However, amenities can be an important factor for patients when deciding which clinic is right for them. By offering flexible appointment hours, telehealth services, and convenient amenities, you can make your clinic more appealing to potential patients. This can help increase patient volume and improve the overall quality of your practice.

Insurance Accepted - does the practice accept your insurance plan, or will you have to pay out-of-pocket for services rendered?

There can be instances when a patient may need to see a specialist, and their general practitioner may not be able to provide the care they need. In these cases, it is important that the practice they choose accepts an insurance plan so they can get the care they need without breaking the bank.

Some clinics also offer discounts for patients who pay out-of-pocket, which can be another incentive to choosing them over other clinics. Do some research on local practices and compare their fees with your insurance company's preferred providers list to find the best deal.

Size – personalised or impersonal care

The size of the medical clinic can also have an impact on quality. A smaller practice may offer more personalised care, while a larger one may have more resources available. If you have a chronic illness or condition, you may want to choose a larger place so that you can see specialists if needed. The location of the medical practice is also important to consider. If you live in a rural area, you may not have as many choices for medical clinics as someone who lives in a large city. You will want to choose a location that is convenient for you so that you can get to your appointments easily. The type of insurance that the medical practice accepts is also an important factor to consider. If you have a specific type of insurance, you will want to make sure that the medical practice accepts it. Quality is important for a medical clinic because it can impact the care that you receive. When choosing a medical practice, be sure to consider all of these factors so that you can choose the best option for your needs.