Learn 5 simple steps in finding a great assistant who can support you in the growth of your business and increase your quality of life.
Imagine a day when you run into the office to find your email box organized with only priority emails waiting for your response, your social marketing humming along, your top 5 income generating sources attended to through a consistent follow up system and there is a prospecting list sitting at your desk ready for you to convert to clients.
No, this doesn't just happen in fairy tales. Finding a great assistant who can support you in the growth of your business and increase your quality of life is attainable. There are 5 simple steps;
1. Know what you need your assistant to do
2. Take your time in hiring the right fit
3. Create a clear blue-print of what you need your assistant to do and by when
4. Share your business goals and your vision with them so that they can help you reach them
5. Don't micromanage, instead, empower them
Will they be perfect right off the bat? Maybe, maybe not. But for certain, setting a solid framework topped with time for experience will create amazing results.
Most professionals understand and appreciate the power a professional assistant can bring to them and their business. You would never expect your heart surgeon to manage the anaesthetic and your vital signs on top of operating delicate surgery, all at the same time. You in fact would expect them to focus on your heart and let the other experts on their team do what they do best.
So then, are you a professional that does everything yourself? Or do you focus on your strengths and what you like to do and hire appropriate talent to do the rest?
What should you, the business owner, be doing? Making personal contact with your key clients- future, present and past. Your team should be doing the rest, within their regulations of course.
Pick 5 of your top tasks that will create or sustain income generation for your business, its growth and its overall success. It's crucial you know what your top income generating activities are; these are the fuel of your operation.
Don't expect your assistant to be a clairvoyant, sit down with them and let them know what is important in your business and why. Together create goals, a plan of direction and expectations with a reasonable system to measure results. Then let them do it.
As Henry Ford once said "Coming together is a beginning. Keeping together is progress. Working together is success."
Why Training or Re-Training Your Assistant or Administrator is Important
The REALTORS® are frustrated because they believe their assistants should just know their job and if they don’t leave them a checklist, they will only do the very minimum. Brokers are frustrated because, in most cases, they end up having to add refereeing to their already full day.
Tools to Assess What Is Working (or Not) in Your Business
Doing a survey gives you a better understanding of how highly (or not) your customers are likely to do business with you again and refer you on a consistent basis.
How Do You Manage Client Retention?
Reality; it's our clients that help us build our businesses.
