Voice mail system enables you to store messages until you want to act on them. Incoming calls can be redirected to a voice mail inbox if a phone call cannot be attended to at any given moment.
In today’s age of advanced communication technology,
there are several facilities available. Telephone communication has been made simpler and more convenient -allowing users to talk and send/receive messages any time of the day regardless where they are. One such innovative and highly useful facility is the voice mail system.
Prior to the advent of the answering machines, it was a tedious task for the operators to manually note down all messages and submit them to the concerned individuals.
What is the role of voice mail system? - If you are out of office or unable to physically answer the call for whatever reason, a message can be left so that the communication does not suffer and the follow up work can be eventually done.
Though there may be other economical and effective methods to communicate like instant messaging and sending email, the plain truth is nothing can be more pleasant than the personal touch of a human voice.
While faxes and email efficiently transmitted the required information to recipients, they lacked the necessary personal touch badly needed to build the customer rapport.
Please know that the voice mail system has all the features of an answering machine but is much more sophisticated as it is computerized with a centralized system.
There are several valid reasons why voicemail has been steadily gaining in popularity in recent times - particularly amongst business community. If you are a business owner, voice mail systems offer several advantages over the traditional answering machines.
One of the major advantages of voicemail message is it can be accessed anytime, from almost anywhere, and at an hour of your own convenience. As long as you have access to a touch-tone phone, voice mail messages can be retrieved, replayed and also replied to.
All you need to do is to dial up your voice mail system, and you can straightaway retrieve all your voicemail messages - wherever you may be. Users favor voice mail system as it does not require buying any additional equipment as compared to answering machines.
In fact, you can even personalize the forwarded message with a voice introduction. This apart, a single voice message can be simultaneously sent to several recipients - thus saving time and adding to business efficiency. Voice mail system also permits creation of group lists for ease of sending and forwarding to multiple recipients.
Yet another blessing is that voice mail systems can be integrated with your computer as well. Thus with a voice mail system, you are able to receive/ check your voicemail messages right on your computer.
As opposed to standard answering machines, there is practically no limit to the quantum of voicemail messages that you can store. Your customer will never be told that there is no room to leave a message.
For business professionals who believe in managing high-value relationships and keen to bestow immediate attention and follow-up, the voicemail system will always be a veritable boon and its popularity will continue undiminished.
