Why does my ps4 keep disconnecting from wifi?

Nov 20
17:34

2023

Jane Scaplen

Jane Scaplen

  • Share this article on Facebook
  • Share this article on Twitter
  • Share this article on Linkedin

There are several reasons why your PS4 might be disconnecting from Wi-Fi. Here are some of the most common causes:

mediaimage

Weak Wi-Fi signal: If your PS4 is too far away from your router,Why does my ps4 keep disconnecting from wifi? Articles the Wi-Fi signal strength will be weak, which can cause frequent disconnections. Try moving your PS4 closer to your router to see if that resolves the issue. You can also try using a Wi-Fi extender to boost the signal strength.

Interference: There are many things that can interfere with Wi-Fi signals, such as other electronic devices, thick walls, and metal objects. If your PS4 is near any of these things, it could be causing the disconnections. Try moving your PS4 away from these potential sources of interference.

Router issues: There might be something wrong with your router that is causing it to drop connections. To rule this out, try restarting your router by unplugging it from the power outlet for 30 seconds and then plugging it back in. If the problem persists, you may need to contact your internet service provider (ISP) for further assistance.

Software issues: In rare cases, software glitches or bugs in the PS4's firmware can cause Wi-Fi connection issues. To check for software updates, go to Settings > System Software > System Update. If an update is available, download and install it.

DNS settings: The DNS (Domain Name System) is what translates websites' names into IP addresses that your PS4 can understand. If your PS4's DNS settings are incorrect, it can cause connection problems. You can try changing your PS4's DNS settings to use Google's public DNS servers (8.8.8.8 and 8.8.4.4).

If you have tried all of these troubleshooting tips and your PS4 is still disconnecting from Wi-Fi, you may need to contact Sony customer support for further assistance.

How to Fix a Wifi Disconnecting Issue in PS4

A common issue that PS4 users encounter is the console disconnecting from Wi-Fi. This can be frustrating, especially when you're in the middle of an online game. There are 5 steps you can take to fix this issue.

1. Restart your PS4 and router.

  • Hold down the power button on your PS4 until it beeps twice and then turns off.
  • Unplug your router from the power outlet for 30 seconds and then plug it back in.

2. Check your Wi-Fi signal strength.

  • Move your PS4 closer to your router.
  • Use a Wi-Fi extender to boost the signal strength.

3. Change your DNS settings.

  • Go to Settings > Network > Set Up Internet Connection > Use Wi-Fi.
  • Select your Wi-Fi network and then choose Forget.
  • Follow the instructions to reconnect to your Wi-Fi network.
  • Enter 8.8.8.8 for the primary DNS and 8.8.4.4 for the secondary DNS.

4. Update your PS4 software.

  • Go to Settings > System Software > System Update.
  • Download and install the latest update.

5. Contact your ISP.

  • Call your internet service provider and ask if there are any issues with your internet connection.