How to Become a Reliable Salesforce Implementation Partner?

Organizations irrespective of their size and business domain have realized the significance of having in place a robust CRM system to streamline their processes, ensure operational efficiency while managing their customer relationships. Among all the CRM systems available in the market, Salesforce continues to reign the market with a substantial market share of around 20%. As leaders in the cloud CRM space, Salesforce offers a wide array of features, tools, and components that make it an ideal solution for businesses across different industries.                 

While Salesforce has become a platform of choice for most businesses, it has its share of shortcomings. To make the most of this platform, proper implementation of this software along with proper customization of available features is required. Irrespective of whether you are experienced or new to Salesforce, you must seek the services of a certified and experienced Salesforce implementation partner to ensure the successful implementation of your CRM system.

However, to become a reliable implementation partner, candidates should attain the necessary certifications. In fact, two exams including that of service and sales cloud could be taken by the candidates to become a successful implementation partner. While both the exams are highly coveted within the Salesforce partner channel and SI partners, the Service cloud holds more value among the two as few individuals hold any certification. Salesforce on the other hand continues to strive toward a holistic approach as it emphasizes the basic Sales cloud.

While no one can deny the tremendous potential, scope, the versatility of Salesforce, and the tools that are designed to help new users become familiar with the system, there’s no match for the knowledge and experience, which an expert implementation partner can bring by conducting on-the-ground, real set-up and administration.

Besides helping users become proficient in handling the system, implementation partners can help maximize the efficacy and efficiency of their CRM-rollout in numerous other areas. Apart from this, implementation partners help users adapt their CRM system to fit their workflow rather than use Salesforce as a generic system that requires users to adapt their processes according to it. 

Conclusion: 

It could be inferred that while engaging the services of an implementation partner allows users to create a Salesforce org that will continue to function now, and after every new release, it’s equally important to check the credentials of your potential partner to ensure implementation success. You may also consider seeking support from a reliable Salesforce consultant.