Things to Consider Before Zeroing on a Salesforce Consulting Partner

There are several reasons why organizations tend to look out for a reliable Salesforce consulting partner. Whether you need help navigating your business through the onboarding process or require help for customization, a consultant can provide you with the necessary support in multiple ways. In fact, hiring the services of an experienced Salesforce consultant is a smart move by organizations looking to customize the platform while drawing maximum value out of it. 

While there is no dearth of Salesforce service providers, it isn’t easy to zero in upon the right partner. The best way to do so is to partner with a reputed Salesforce consulting company, which ensures that the resources and employees they house are certified and have knowledge about technology and other best-practices. Since these companies have the experience of handling a variety of Salesforce projects, you can rely upon them for optimizing Salesforce basis the specific needs of your organization. Rather, a trustworthy Salesforce partner can be your go-to resource for advice and support if you run into unexpected trouble or issue. 

Outlined below are a few qualities that you need to consider before engaging the services of a Salesforce consultant: 

1. Proper Certifications:  If you have purchased Salesforce and seeking support in implementing it, training your staff, customizing it, etc then you must turn towards a certified and experienced consulting partner who can help you in multiple capacities. While there are more than 30 Salesforce certifications available, your partner doesn’t necessarily need them all. However, there are a few essential ones that are necessary for handling almost all types of projects such as certified administrator, service cloud consultant, Sales cloud consultant, Data architecture and management designer, community cloud consultant, etc.  
2. Should Have Proper Business Understanding: It is important that you partner with a consultant that tries to understand what your business is trying to achieve through this project. Rather than rushing in to complete your project within a set time frame, a reliable consultant will be more focused on providing you with long-term value by getting into the core of the problem and providing you with a comprehensive solution. 
3. Problem Solving Ability: One skill, which you need to look for in a Salesforce consulting partner is their ability to solve complex problems and use creativity for providing a customized solution. Since, every organization have their unique set of issues and problems, make sure that the partner you engage shouldn’t approach your problems with the same set of solution, which it might have provided to other companies.
4. Long-term Association: Make sure you associate with someone whom you can envisage working with for the long-term. This means you can trust such a person for advice as they have the skills to solve new issues as and when they arise. Apart from this, you can also expect clear and long-term Salesforce support if you are considering making future improvements. 

Conclusion:

A good Salesforce consulting partner can help ensure you get the desired results from Salesforce. However, engaging the services of a reliable service provider can be tricky. By following the aforementioned tips, you are sure to shortlist a competent and dependable Salesforce partner who will support you in your Salesforce journey.