VoIP Phone Systems and its Benefits for Small Businesses

Apr 16


Neelesh Verma

Neelesh Verma

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VoIP phone systems is an abbreviation used for Voice over Internet Protocol Strategy. It is a technology where voice is used as data or audio is used as a data over the internet to either a computer user or landline telephone.


Nowadays, VoIP Phone Systems and its Benefits for Small Businesses  Articles VoIP has become very popular and is valued high due to various reasons like great quality, low cost and sometimes even free, and has incredible features. VoIP phone systems are a viable solution for business needs as well. Using VoIP phone systems, it is possible to make long distance calls either for free or for just a few bucks compared to traditional phone services. 

VoIP technology can be used for instant messaging services that have voice options enabled. For example, AOL, Voice Instant Messenger, Yahoo Messenger, Ebay’s Skype, MSN have started using their own VoIP messenger.  

While you are using VoIP services, you can use a microphone and speakers to communicate with your caller. You only need is a high-speed internet connection to make calls at real-time, apart from that you also need a soundboard and computer system that is up to date with VoIP technology. A phone adapter would also be required for converting standard telephones into VoIP phones, or a VoIP Phone.  

VoIP phone system adapters are another means of communicating with VoIP. A VoIP phone adapter will be helpful to connect your standard phones and your internet modem. 

Your telephone adapter will come with installation and user guidelines. By and large, you should control off your PC, at that point connect the adapter to your Internet modem and afterwards plug your phone into the adapter’s telephone jack. Power everything back and you ought to be acceptable to utilize your telephone. You should ensure that you have a VoIP service previously installed. 

You can likewise buy a VoIP telephone, explicitly designed for use with your VoIP service. VoIP telephones come in both corded and cordless structures. VoIP corded telephones accompany numerous features. You can buy a desktop telephone that includes speaker telephone, Call Waiting, Hold, Speed Dial, Transfer, and programmable keys, for example, Menu, Dial, Volume, Transfer, Cancel, and Headset or Speaker mode.

VoIP Phones are a great benefit for small businesses 

Small businesses do not have the same facilities and options as large businesses. They may not be able to adopt new technologies and tools and are restricted by low funds and resources. In such a situation VoIP phones are the best choice for small businesses, as they reduce costs and offer many other features that are otherwise unaffordable for a small business owner.  

Small businesses pay almost four times more per employee, for traditional phone services than large businesses. VoIP service providers recognize the emerging market in small scale businesses and thus offer them packages as per their budget and business size. 

Benefits of VoIP Phone System for Small Businesses 

There are numerous advantages of having a VoIP telephone system for communication inside as well as outside of a business organization. VoIP phone systems for small business are cost-effective, reliable, and easily manageable and scalable too. These type of phone systems benefit small businesses in many ways:

  • Dependability: VoIP phone systems are said to be more dependable than analog telephones.
  • Reasonable Cost: Companies that provide VoIP services to small businesses offer them short-term contracts. These providers may charge a reasonable amount, which would be affordable by almost all small business owners.  
  • Scalability: Small businesses can start with a handful of IP phones and scale up gradually. The growth of the VoIP telephone system can be proportional to the growth in business.
  • Simple to manage: VoIP telephone systems can gather point by point information on the telephonic activity of the business, for example, incoming numbers, time of call, receiving extensions and more. This data can be gathered in a spreadsheet and provided to top management to take business decisions. 
  • Maintainable easily by in-house staff: The current IT staff can without much of a stretch keep up the VoIP telephone systems. VoIP telephone systems are effortlessly integrated with software and do not need with expert VoIP technicians for their maintenance.  
  • Suitable features for small businesses: Small business VoIP telephone systems offer useful features that can be embraced by small companies to copy the business procedures of larger organizations. Features, for example, auto specialists, call lines, extensions, call transfers, and conferences make the business more credible according to the calling client. VoIP phone systems permit clients to get voice message and fax over email. These features increase the proficiency of the staff. 

Concerns regarding VoIP Phone Systems 

Although VoIP phone systems are efficient, reliable and cost-effective, there’s one drawback, and that is their total dependence on the internet connection. An internet outage can put a VoIP system out of order. But there’s nothing to worry. This problem can be handled with hosted PBX; it can be used to sustain telephonic communication. With hosted PBX callers can reach business on voicemail and auto attendant because these services are hosted at the data center and not the business location. There are some plans that allow businesses to receive calls on cell phones, preferably an IP phone.    

Things to look for in a VoIP System Provider 

More recently it has been that many businesses have made the transition from a traditional phone service provider to VoIP Phone systems. If you as a business owner is also planning on switching to VoIP, make sure your business doesn’t get locked into a service plan without considering the following points. 

The Price: One of the most important things you must consider when choosing a VoIP system provider is the price it costs per phone line or user. There are some VoIP providers that will advertise offering of low prices but won’t reveal that you need a phone system with 30 users to get the advertised discount rate, which is too expensive and not necessary for most businesses.  Once you have compared the rates of most of the VoIP providers you must consider the size of phone system that your company requires. 

VoIP Features: VoIP phone systems typically offer a wide variety of calling features, so many that it can now and then be overwhelming. When comparing VoIP service providers, ensure you have a thought of which calling features you plan on utilizing the most. On the off chance that you aren't sure what calling features are accessible, look through the list of calling features that each VoIP service provider gives and remember the features that pop out at you the most. Many entrepreneurs read through the rundown of features one time and get some answers concerning new services they never knew existed. After comparing the calling of the features of each company, make a list of about five things you figure your business will use all the time and settle on your choice dependent on the services you picked. 


Small businesses have a good option of choosing the best VoIP telephone system provider from numerous VoIP telephone providers as more and more businesses are entering the VoIP telephony market. Since contract periods are of short term, a business owner can try out different service providers and settle with the one that suits them. GenesysTel is a telecommunications service provider that also offers VoIP telephone system services to small businesses at affordable rates. The small business VoIP and IP phone systems provided by the company offers high-quality calls with clarity and no call dropouts. As a business owner if you too are in search of best VoIP telephone system providers, then you can take the services of GenesysTel and enjoy VoIP solutions at affordable rates.