ULCC Flair Airlines has introduced a more flexible change and cancellation policy while coronavirus restrictions remain in place. It also refunds all amounts paid if the flight is canceled due to a pandemic.
Customers can book their trips using the self-service portal at https://mytrip.flyflair.com/. Although changes are unlimited, a $25 processing fee and any price difference, if any, will apply. If customers are unsure of their travel date, they may receive future travel credit. Changes can be made 48 hours before departure.
“As we continue to see changes in local health measures across Canada, we know there is a concern for customers navigating the ever-changing rules and what they mean for their travel,” said Stephen Jones, CEO of Flair. Airlines.
“Under industry leadership, with a clear position on COVID reimbursements and insurance, customers have peace of mind because they have the flexibility to adjust or pause their travel. Whether due to new measures introduced by governments, changes in health, or your mood in a changing landscape, we recognize our customers' needs and choose to meet them.
Edmonton, Alberta, 2020 December 15 (GLOBE NEWSWIRE) - Canadian ultra-low-cost carrier Flair Airlines cancellation policy has introduced COVID coverage to allow customers to easily change or suspend a trip due to the unforeseen nature of a pandemic. In addition to this protection, customers can rest assured that if their flight is canceled due to a pandemic, they will be fully refunded.
“As we continue to see changes in local health measures across Canada, we know there is a concern for customers navigating the ever-changing rules and what they mean for their travel,” said Stephen Jones, CEO of Flair. Airlines. “Under industry leadership, with a clear position on COVID reimbursements and insurance, customers have peace of mind because they have the flexibility to adjust or pause their travel. Whether due to new measures introduced by governments, changes in health, or your mood in a changing landscape, we recognize our customers' needs and choose to meet them.
"We are entering an unusual holiday season. Nobody knows exactly what to expect, but we know there are people who need to travel. "We have balanced our strength as Canada's only independent low-cost airline by offering low fares alongside demand from our customers. to flexibly adapt their travel during this unique period," adds Jones.
COVID insurance is free for all Flair travel bookings during the period of restrictions from public health authorities. The insurance gives customers the option to rebook any future Flair flights or, if they are unsure of their desired travel date, redeem the future travel credit. There is no need to wait for processing as it is done through the self-service portal at https://mytrip.flyflair.com/. Unlimited changes can be made and the only cost is a $25 processing fee and any price differences, if any. Changes can be made 48 hours before departure. Detailed information about Flair COVID insurance can be found at https://flyflair.com/cancellation-policies.
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