Relationship between Tourism and Hospitality Industries

Jan 29 21:22 2017 Emma Zoe Print This Article

This article is discusses about relationship between tourism and hospitality industries. This hospitality industries in Travel and Tourism would entail a study of the various aspects of integration and their implications between the sectors of hospitality and travel and tourism.

Like travel and tourism sector hospitality sector is also one of the best growing industries in the world. And there is a huge potential for anyone who is interested in this business. During 2006 and 2007 in Australia this sector was responsible for generating income of around $ 13.7 billion. Economic development and globalization in the past two decades has been very much responsible for such a tremendous growth of this sector. Hospitality sector satisfies the basic needs of individuals such as accommodation,Guest Posting food, beverages etc. When a person travels for spending holidays, business trips, and educational trips to another place and stays there for less than one year, this is called tourism. Hospitality sector is one of the smaller parts of tourism sector. There are some companies which are having their operations in both travel, tourism and hospitality sector. Customers of both the sectors are same so with the growth in one sector other sector grows. Improvement in the technology and travel sector has also helped in the growth of both tourism and hospitality industries. Today with the development of airline industry we can go from one country to another very easily and it has also become cheaper as compared to some years ago. This has been possible because of technology improvement. People are able to book their tickets and plan their travel online through the websites. They don’t need to go out and stand in a long queue to book the tickets. Even the process of getting passport and visa has become easier.

Customers of travel and tourism sector need facilities like accommodation, food and beverages etc. and these facilities are provided by restaurants, hotels and resorts and all these come under the hospitality industry. There is a direct relationship between both the industries. Hospitality sector also provides recreational facilities to the customers of travel and tourism sector. Both the sectors go hand in hand. Both the industries are part of service industry and in service industry human touch play a very important role in customer satisfaction. In the customer is dissatisfied from the service in one industry it might affect the other industry also. This is the reason that travel and tourism companies tries to have their own services in hospitality sector also. This way they can have control on the operation of both the sectors. This comes under the integration strategy. We will discuss the integration strategy for travel and tourism sector in detail. Hospitality sector plays the role of suppliers for travel and tourism sector.

Bond between the guest and his host is called hospitality. Hospitality sector has been supporting the travel and tourism sector from so long. Customer experience in travel and tourism sector becomes easier and enjoyable because of hospitality sector. Quality of service is very important in both the industries. Customers need to be treated with care and love in this sector. Staff members have to be very careful while dealing with the customers. This will help in getting the customer loyalty and satisfaction. History, culture, society, economy etc. of any country are the factors which are attracting tourists in the country. There are bigger organizations like Thomas Cook which has business in both the industries. Companies in travel and tourism sector have collaboration with the organizations in hospitality provision. Having presence in both the sectors is beneficial and easier for both customers and the organization


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Emma Zoe
Emma Zoe

Emma Zoe is a Professional Writer at HND Business Assignment Help, She writes on many interesting educational topics like Technology, management, business, human resource and more topic for helping students in their assignment writing.

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