How Can Toyota Build Back the Trust of Customers?

After a slew of bad press concerning floor mats interfering with accelerator pedals,Toyota has just announced that they will replace the gas pedal on millions of Toyota and Lexus vehicles. This move will move blame from the floor mats to the pedals.    Toyota will be replacing the existing gas pedals in numerous models to ensure that the shape of the pedal itself will reduce the risk of floor mat entrapment. The recall will affect a minimum of four million vehicles.    The National Highway Traffic Safety Administration has said that the recall will fix the sudden acceleration safety issues. Both Toyota and Lexus models have been implicated in this safety issue. Meanwhile, Interstate Toyota says drivers are also urged to remove their vehicle’s floor mats until they are able to receive the updated accelerator pedals.   Toyota’s floor mat fiasco began in October when they issued warnings concerning 3.8 million vehicles. According to Fort Worth Used Cars the updated pedals will apply to the 2007 to 2010 Camry, 2005 to 2010 Avalon, 2004 to 2009 Prius, 2005 to 2010 Tacoma, 2007 to 2010 Tundra, 2007 to 2010 Lexus ES 350, 2006 to 2010 Lexus IS 250, and the 2006 to 2010 Lexus IS 350.    To make matters slightly worse for Toyota, the automaker is also recalling 100,000 Toyota Tundra vehicles due to potentially excessive corrosion that could develop along the truck’s frame.