Small Business Hosted PBX Phone Systems

A sophisticated telecommunication system enhances the professional image of business organizations. Small business hosted PBX phone systems can enable the smooth operation of businesses by providing reliable communication services. With a hosted PBX phone system, incoming calls can be routed to any phone number including cell phones and residence phones in addition to the phones that are connected to the exchange inside the office.

Key functions of small business phone systems include:

•    Give extensions to individuals and multiple departments through a single number
•    Attend calls with professional greeting messages
•    Provide a menu of options to the callers
•    Deliver a directory of employee extensions
•    Distribute calls through Automatic Call Distribution (ACD) system
•    Play music on hold
•    Take voice messages
•    Transfer calls
•    Real time call management

The virtual systems are VoIP compatible. One can receive all the functionalities of expensive telephone systems at a fraction of the cost through a hosted PBX phone system. The features available include but are not limited to auto attendant, virtual receptionist, find me follow me call forwarding, voicemail, fax mail and caller ID. All the functions are provided by way of dedicated phone lines, so you will never miss an important call.

Sophisticated, yet Affordable

When employing hosted PBX systems, you don’t need to buy, install or maintain any equipment on your premises as the virtual phone service providers keep it at their site itself. Owing to its greater scalability, small business hosted PBX phone systems can be upgraded at any time according to the needs of the customers. Moreover, the customer needs to pay only for the services he avails.


A single hosted system can cater to the needs of multiple clients. Since the service is shared among multiple users, the cost that comes down to individual users is just a fraction when compared with the traditional PBX system.

One can request for toll free numbers and local numbers from virtual phone service providers. The customers of the small business phone system can publish a single toll free number or local phone number to exercise for all their telephone calls and faxes. The local numbers can render a local presence while the toll free numbers can provide a nationwide presence.