SugarSync Business Review: An Online Backup Service Geared toward Business Users

Sep 13
08:10

2011

Travis Van Slooten

Travis Van Slooten

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Not all backup solutions are created equal, and SugarSync for business is definitely one of those on the top tier. But what makes it an ideal online backup service for advanced users and small businesses? Read on for the rest of this SugarSync Business review to know why.

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If you own a small business,SugarSync Business Review: An Online Backup Service Geared toward Business Users  Articles you need a dependable, online backup service. Online backup services make it possible to protect the data on all of your business computers. In addition, many of these services allow for file sharing, an important aspect for co-workers that need to share files amongst themselves for collaboration. This SugarSync Business review will help you decide if this is the right backup service for your business needs.
Features
SugarSync Business offers a variety of features found in many online backup services. The difference is that this solution offers all of them in one convenient service. These features include file syncing; file versioning and searching; private and public file sharing; scheduled and automatic backups; sub-accounts and archiving; and mobile and remote access. This business solution is compatible with Windows and Mac and offers 128-bit encryption. Customer support includes email and live chat, as well as free phone support (the home version of SugarSync charges $99.99/year for phone support). SugarSync's professional plan also features an administrative control feature. This allows the person designated as the permanent administrator (the person that opened the account) to have full management of the account. This includes managing storage and users, as well as upgrading or downgrading the business plan. The administrator can add and remove users, as well as assign a specified amount of space to each user. 
Pros and Cons
The pros of SugarSync Business are broad: the service offers a variety of features that are helpful to businesses, like the file syncing and sharing features, the administrative control panel is easy to navigate and understand, phone support is free, and there is a mobile app for access from mobile devices. The negatives surrounding this service, while not overwhelming, still need to be noted: customer support, although available, is not always "on the ball", the file versioning history is limited, uploading large files can take some time, and the price is somewhat expensive in comparison to other online backup services. Storage and Pricing
At the time of this writing, SugarSync Business account holders automatically start with 100GB of storage at $29.99/month, or $299/year. This includes three user accounts. Additional users can be added for $9.99/month per each additional user. Additional storage space is available at $29.99/month for each additional 100GB of space. 
Is SugarSync Business Right for Your Business?
This online backup service has several key features that could make it right for your business. The ability to manage users and assign a specific amount of space to each user could prove useful in a business setting. File syncing and sharing is a key benefit for business users because it makes it easy to collaborate on file without having to email changes each time. However, the cost of SugarSync Business is probably the only thing holding it back. This particular online backup service is most suitable for small businesses and work groups. While affordable for small businesses with a few users, it is not financially feasible for large businesses. The monthly cost for additional users, alone, could quickly blow a budget right out of the water, not to mention the cost for additional space.