The first paragraph of this article provides a brief overview of the importance of a bug tracking system in ensuring a successful quality control process. It emphasizes the strategic significance of such a system, particularly when considering the potential impact of the data it generates on your business. The article then delves into several crucial factors to consider when selecting a bug tracking solution.
Different bug tracking solutions come with varying features and limitations. Some may confine you to a web-only interface, which can be restrictive and suffer from performance issues. A solution like TestTrack Pro, however, offers both a Windows client and a web-browser client. It also supports multiple server operating systems, including Linux, Solaris, and Mac OS X, unlike many solutions that only support Windows. Furthermore, TestTrack Pro is scalable, capable of accommodating any team size. When choosing a bug tracking solution, ensure it offers all the features you need at a competitive price.
Not all bug tracking vendors are the same. While anyone with basic database knowledge and a copy of MS Access can create a rudimentary bug tracking solution, developing a comprehensive solution requires years of effort and customer feedback. Seapine Software, for instance, has been developing and delivering bug tracking solutions since 1995 across various operating systems and industries. They also offer excellent customer support. When choosing a vendor, consider their track record and longevity.
Many bug tracking solutions are based on MS Access databases or other technologies that necessitate upgrading the database backend as your company grows. TestTrack Pro, on the other hand, uses a fast, industry-standard database engine that can easily scale to accommodate hundreds of users across multiple locations. Ensure that your chosen solution can grow with your company.
While open-source solutions may seem free, they often come with hidden costs. These can include the time required to compile, set up, customize, and maintain the solution. Open-source solutions often require the administrator to be proficient in scripting and one or more programming languages. There may also be additional costs for upgrades, especially if you've modified the source code. In many cases, the cost of an open-source solution can quickly exceed that of a purchased solution like TestTrack Pro.
While there are many database products available that can help you build a solution from scratch, this involves a custom software development effort. This includes all the costs you currently incur and can bill when developing solutions for your customers. Seapine Software has a dedicated team of software engineers and quality assurance personnel working full time on improving TestTrack Pro. The cost of developing your own solution can quickly exceed that of purchasing and deploying TestTrack Pro.
Your bug tracking solution should save you time, not consume it. It should be easy to install, use, and maintain. The product you choose should improve your process and facilitate clear communication of issues to all team members. TestTrack Pro, for example, is easy to install, use, and maintain without compromising on features.
Seapine Software offers a comprehensive bug tracking solution that meets all these criteria. Before making a decision, consider all these factors to ensure you choose a solution that best fits your needs.
