Navigating the "Replace Toner" Message on Brother Printers

Jan 12


Charlie Cooper

Charlie Cooper

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When your Brother printer displays a "Replace Toner" message, it can be a source of annoyance, particularly if you suspect there's still toner remaining. This guide will walk you through the steps to reset your printer's cartridge settings, allowing you to continue printing with the toner you have left. We'll also delve into the nuances of why this message appears and provide you with the latest insights on printer maintenance and cost-saving tips.

Understanding the "Replace Toner" Alert

Brother printers are celebrated for their print quality and efficiency,Navigating the offering cost-effective solutions for various printing needs. However, like many printer manufacturers, Brother encourages regular purchase of new toner cartridges, which can lead to premature "Replace Toner" alerts. These alerts can manifest through beeps, pop-up screens, or messages on the printer's display panel. While these printers are versatile, capable of printing, scanning, copying, and faxing, this multifunctionality can lead to faster depletion of toner levels.

The "Replace Toner" message typically indicates that the printer's toner is running low and suggests a cartridge replacement. However, this message often appears well before the toner is completely depleted, causing frustration among users. Frequent cartridge replacements can become costly, with users seeking ways to maximize their toner's lifespan.

Resetting Toner Cartridge Settings for Brother MFC Series

Let's explore the reset process for the toner cartridge settings on Brother Printer models MFC 9120CN, MFC-9330CDW, and MFC 9340CDW.

For Brother MFC 9120CN:

  • Ensure the printer is powered on.
  • Open the cover using the blue handle to access the control panel.
  • Press the "Clear/Back" button on the control panel.
  • Use the up and down keys to navigate the list of toners (K- Black, M- Magenta, C- Cyan, Y- Yellow), each with STD and STR options.
  • Select the toner you wish to reset (e.g., K. TNR-STD for black toner) and press "OK."
  • Choose "1. Reset" on the numeric pad to reset the cartridge.
  • Close the printer cover. The printer will warm up, the message will clear, and you can resume printing.

For Brother MFC-9330CDW and MFC 9340CDW:

  • From the Home screen, dismiss the "Low Toner" or "Replace Toner" message by pressing the red "X."
  • Press the "Fax" button to activate the numeric keypad (do not press the asterisk button yet).
  • Return to the Home screen.
  • Open the top cover as if replacing the toner, but do not remove any cartridges.
  • Press and hold the unlit asterisk button for at least 5 seconds.
  • With the lid open, the Toner Reset menu will appear.
  • Reset the "low" or "empty" toner by selecting the color and type to reset.
  • Close the lid and wait approximately 40 seconds for each reset toner cartridge.
  • Once the touchscreen controls reappear, the error message should be gone.

Resetting the toner is a temporary solution and will work as long as there is some toner left in the cartridge. Eventually, you will need to replace the toner. For further assistance or information about this error, it's recommended to consult with printer experts or reach out to Brother Printer Support.

Insights on Printer Toner Usage

Interestingly, many users are unaware that printer toner cartridges often indicate they are empty while still containing a significant amount of toner. A study by the Consumer Reports found that some printers prompt users to replace toner cartridges when up to 45% of the toner is still inside. This premature replacement alert can lead to unnecessary expenses and waste.

To mitigate this, some users opt for third-party toner cartridges, which can be less expensive than those offered by the original manufacturer. However, it's essential to ensure compatibility and quality to avoid potential damage to the printer or subpar print results.

For those looking to extend the life of their toner cartridges, shaking the cartridge gently can redistribute the toner and potentially yield more printed pages. Additionally, selecting "Toner Save" mode in the printer settings can reduce toner usage for less critical documents.

In conclusion, while the "Replace Toner" message can be an inconvenience, understanding how to reset your Brother printer's toner settings can save time and money. Always consider the long-term health of your printer and the quality of your prints when managing toner usage.