Resolving HP Printer Offline Problems: A Comprehensive Guide

Jan 5


Robin Greene

Robin Greene

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This article provides an in-depth solution to the common technical issue of HP Printer offline error state. HP, a global tech giant, is renowned for its range of printers, desktops, laptops, and other drivers and software. Despite their advanced features and reliability, HP printers are not immune to technical glitches. One of the most frequently encountered issues is the HP printer going offline without any apparent reason. This guide will help you understand this problem better and provide solutions for both Windows 10 and Mac users.

Understanding the HP Printer Offline Issue

When your HP printer goes offline,Resolving HP Printer Offline Problems: A Comprehensive Guide Articles it means it can't receive any commands from your system and is therefore unable to perform its tasks. This can be incredibly frustrating, especially when you're working on something important. To assist its users, HP has developed a support network that has been integrated into computers since 2012. This section will discuss the causes of the "HP Printer is Offline" status and how to rectify them.

How to Fix HP Printer Offline Issue in Windows 10 and Mac

Check Your Basic Connections

Sometimes, your HP printer may show an offline status if it's not properly connected to your system, or if there's a network issue causing the printing error. Check these connections to ensure they're functioning correctly.

Why Does My HP Printer Say Offline?

There could be several reasons why your HP printer keeps going offline. One of the main causes could be an issue with your Wi-Fi connection. Ensure your Wi-Fi connection is stable and properly connected.

Why Does My HP Wireless Printer Go Offline?

HP printers require a robust connection and network. If your connection is lost, your printer will display an offline status. Ensure the "Use the printer in offline mode" option is not selected on your printer, as this would prevent you from using the printer with a wireless connection. To correct this setting, follow these steps:

  • Select the Start menu
  • Click on settings
  • Click on devices printer and scanners
  • From the list, uncheck the box given before "Use HP Printer Offline."

This should restore your HP printer to online mode.

How to Fix HP Printer Offline Issue in Windows 10

To change your HP printer from offline to online in Windows 10, follow these steps:

  • Click on the search bar to go into the control panel
  • Select printer and devices
  • Right-click on the printer
  • Click on printer properties
  • Uncheck the SNMP status in the dialogue box and click OK

Your printer should now be ready for printing.

Reset and Reinstall to Fix HP Printer Offline Error in Windows 10

If the above steps don't work and your HP printer still shows offline, you may need to remove and reinstall the printer on your system. To do this:

  • Open "Drivers and Devices" from the Start option
  • Right-click on your printer model and select "Remove"
  • Connect the printer to your computer with the USB cable and turn it on
  • Turn on the printing system and open the PC settings
  • From the screen, select "Change PC Settings" and open "PC and Devices"
  • Select "Devices"
  • Click on "Add a device" and select your printer option to complete the reinstalling process