How Do You Fix Printer Offline?

Sep 16




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The most commonly reported error by printer user is Printer Offline, here we will know How to Fix Printer Offline Error.


Printer showing offline is the common problem frequently faced by printer users. In this article,How Do You Fix Printer Offline? Articles we look at the reasons behind the printer showing offline error. We also explore How to Fix Printer Offline Error by using simple troubleshooting steps.

The user gets a printer showing offline error when the printer fails to communicate with a computer system. Printer drivers and their compatibility with a computer have an impact on the printer showing the offline issue. Multiple times, restarting the computer and printer unit helps to fix the printer showing offline error. So users can turn off the printer and computer system. Wait for a couple of minutes (minimum 10 minutes) and then switch on both devices.

How to Fix Printer Offline HP 

Users can use the troubleshooting solutions given below to fix the HP Printer Showing Offline issue. 

  • Check printer connections:
  1. Check if both ends of the USB are well connected.

  2. Try to connect with another USB cable in case it is damaged.

  3. If you owned a network printer then, the user can check if the network cable is firmly inserted.

  4. Try to connect with another network cable in case it is damaged.

  5. Users can restart the modem or router to establish a stable connection. 

  6. Wireless printer users should check whether computer systems and printers are using the same network.

In this way, users can check the physical connections between the printer and the computer system.

  • Manually set HP printer online:

Users can manually set printers online by using the steps given here.

  1. Go to Start and open Control Panel.

  2. Click on Devices and Printers.

  3. Right-click on your HP printer
  4. Select the option like See what's printing option from the context menu.

  5. Click on the Printer tab from the menu bar situated at the top.

  6. Select option Use printer Online to manually set HP printer online.


  • Reinstall Printer drivers:

Printer drivers are crucial for the execution of printer operations. One should regularly update HP printer drivers for a trouble-free printing experience.  Users can use the steps given here to reinstall printer drivers for the system.

  1. Open the Control panel and go to Devices and Printers.

  2. Right-click on the printer and select remove the device option from the context menu.

  3. Restart the computer system and connect it to a printer.

  4. Visit the official website of HP.

  5. Go to the Support & Drivers section.

  6. Select Drivers & Software option.

  7. In the product category, choose Printing & Multifunction.

  8. Enter HP printer product number in the respective field.

  9. Enter your operating system details and click on the Download button to download printer drivers on the system.
  10. Once the file is downloaded, double click on the driver file and follow on-screen instructions to install printer driver software.

  • Cancel all pending print jobs:

The presence of the corrupted file in the print queue can cause an HP Printer Showing Offline error. Users can follow the steps given here to cancel all pending jobs from the print queue.

  1. Press the Windows+ R keys to launch the Run box.

  2. Type services.msc in the text box and press the enter button.

  3. Look for Print Spooler Services in the services list.

  4. Right-click on Print Spooler and select the Stop option.

  5. Go to the C:WindowsSystem32spoolPRINTERS and delete all files in the Printers directory.

  6. Click on the Start option from the Printer Spooler services.

The solutions of How to Fix Printer Offline HP are provided in the article. Users can contact us in case of more questions.